A Customer Relationship Management (CRM) Manager earns an average salary of Rs 356,853 per year. Experience has a moderate effect on income for this job. People in this job generally don't have more than 20 years' experience.

Rs 173,622 - Rs 859,715
Rs 170K
Rs 320K
Rs 860K
MEDIAN: Rs 320,295
10%
50%
90%
Rs 0Rs 929K
Salary Rs 173,622 - Rs 859,715
Bonus Rs 0.00 - Rs 169,677
Profit Sharing Rs 0.00 - Rs 99,613
Commission Rs 2,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 176,366 - Rs 929,726
  • Country: India
  • Currency: INR
  • Updated: 13 Jan 2018
  • Individuals Reporting: 243

Job Description for Customer Relationship Management (CRM) Manager

Customer relationship management (CRM) managers work in many types of industries to ensure organizations' success in profitability, reputation, and customer satisfaction. These professionals manage the relationship between the business and the consumer. A CRM manager is concerned with customer experience: How can the business improve the customer’s satisfaction and the likelihood that they return for future business? CRM managers also often work closely with the marketing department, providing employees with tools and technology to better serve customer needs.

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Customer Relationship Management (CRM) Manager Tasks

  • Develop and execute marketing campaign strategy and analyze campaign performance.
  • Communicate with internal and external partners to meet customer expectations.
  • Negotiate contract renewal, draft reports, and provide progress analysis.
  • Monitor and provide support on the implementation of service agreements.

Customer Relationship Management (CRM) Manager Job Listings

Pay Difference by Location

National Average: Rs 353,618

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Customer Relationship Management (CRM) Manager

Gender

Female
57 %
Male
43 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
Less than 1 year
13%
1-4 years
45%
5-9 years
23%
10-19 years
18%
20 years or more
1%

Experience Affects Customer Relationship Management (CRM) Manager Salaries

Experienced
▲101%

▲69%

National Average
Rs 354,000

▼22%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
57 %
Male
43 %

Years of Experience

Less than 1 year
13%
1-4 years
45%
5-9 years
23%
10-19 years
18%
20 years or more
1%

Common Health Benefits

medical benefits
Medical: 62%
dental benefits
Dental: 2%
vision benefits
Vision: 3%
no benefits
None: 36%