Customer Relationship Management (CRM) Manager with Customer Relationship Management (CRM) Skills Salary (India)

The average salary for a Customer Relationship Management (CRM) Manager with Customer Relationship Management (CRM) skills is Rs 366,246 per year. Experience strongly influences pay for this job. People in this job generally don't have more than 20 years' experience.

Rs 177,177 - Rs 1,116,000
Rs 180K
Rs 380K
Rs 1M
MEDIAN: Rs 380,300
10%
50%
90%
Rs 0Rs 1M
Salary Rs 177,177 - Rs 1,116,000
Bonus Rs 250 - Rs 209,524
Profit Sharing Rs 3,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 193,162 - Rs 1,200,000
  • Country: India
  • Currency: INR
  • Updated: 13 Jan 2018
  • Individuals Reporting: 109

Job Description for Customer Relationship Management (CRM) Manager

Customer relationship management (CRM) managers work in many types of industries to ensure organizations' success in profitability, reputation, and customer satisfaction. These professionals manage the relationship between the business and the consumer. A CRM manager is concerned with customer experience: How can the business improve the customer’s satisfaction and the likelihood that they return for future business? CRM managers also often work closely with the marketing department, providing employees with tools and technology to better serve customer needs.

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Customer Relationship Management (CRM) Manager Tasks

  • Negotiate contract renewal, draft reports, and provide progress analysis.
  • Monitor and provide support on the implementation of service agreements.
  • Develop and execute marketing campaign strategy and analyze campaign performance.
  • Communicate with internal and external partners to meet customer expectations.

Customer Relationship Management (CRM) Manager Job Listings

Key Stats for Customer Relationship Management (CRM) Manager

Gender

Female
60 %
Male
40 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
Less than 1 year
11%
1-4 years
43%
5-9 years
25%
10-19 years
21%

Experience Affects Customer Relationship Management (CRM) Manager Salaries

Experienced
▲155%

Mid-Career
▲50%

National Average
Rs 410,000

Entry-Level
▼32%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
60 %
Male
40 %

Years of Experience

Less than 1 year
11%
1-4 years
43%
5-9 years
25%
10-19 years
21%

Common Health Benefits

medical benefits
Medical: 67%
dental benefits
Dental: 3%
vision benefits
Vision: 4%
no benefits
None: 30%