Entry-Level Customer Service Associate with Oral / Verbal Communication Skills Salary (India)

The average pay for an Entry-Level Customer Service Associate with Oral / Verbal Communication skills is Rs 208,226 per year.

Rs 122,294 - Rs 337,005
Rs 120K
Rs 210K
Rs 340K
MEDIAN: Rs 208,788
10%
50%
90%
Rs 0Rs 353K
Salary Rs 122,294 - Rs 337,005
Bonus Rs 420 - Rs 61,042
Profit Sharing Rs 8,000
Commission Rs 37,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 123,014 - Rs 353,750
  • Country: India
  • Currency: INR
  • Updated: 20 Jan 2018
  • Individuals Reporting: 325

Job Description for Customer Service Associate

Customer service associates have a variety of duties, the most important of which is assisting customers with any troubles or inquiries that they might have. Often, customer service associates help customers over the phone, but they may also deal with customers in person. A customer service associate must possess a service-oriented attitude, as well as a friendly and personable attitude. They must be able to accurately read situations and address customer needs in a reliable and timely fashion. Often, customer service associates need to sit for long periods at a time, and they must be able to speak on the phone for long periods of time. Other duties required of customer service associates might include to word processing, data entry and other light office duties such as copying and filing. Customer service associates should possess a friendly upbeat personality, and they should be motivated, passionate, and love working with people.

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Customer Service Associate Tasks

  • Provide troubleshooting and technical assistance to customers.
  • Assess the customer's needs and translation into solutions.
  • Coordinate with customers to resolve any billing inquiries.
  • Act as the first point of contact for customers seeking help with products or technical issues.

Customer Service Associate Job Listings

Key Stats for Customer Service Associate

Gender

Female
21 %
Male
79 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
Less than 1 year
23%
1-4 years
72%
5-9 years
5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
21 %
Male
79 %

Common Health Benefits

medical benefits
Medical: 72%
dental benefits
Dental: 4%
vision benefits
Vision: 3%
no benefits
None: 28%