A Customer Service Manager, Banking earns an average salary of Rs 347,520 per year. Experience strongly influences income for this job. A skill in Microsoft Office is associated with high pay for this job. Most people with this job move on to other positions after 20 years in this career.

Rs 179,399 - Rs 656,590
Rs 180K
Rs 350K
Rs 660K
MEDIAN: Rs 346,773
10%
50%
90%
Rs 0Rs 704K
Salary Rs 179,399 - Rs 656,590
Bonus Rs 5,087 - Rs 101,367
Profit Sharing Rs 3,001
Commission Rs 70,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 191,690 - Rs 704,052
  • Country: India
  • Currency: INR
  • Updated: 20 Jan 2018
  • Individuals Reporting: 101

Job Description for Customer Service Manager, Banking

Customer service managers of banking are responsible for managing client service satisfaction-related aspects for their organizations, which involves providing support and resolution for customer concerns and questions and managing other banking professionals with the same tasks. They must have strong problem-solving skills and interpersonal abilities to resolve problems and reach all service objectives in a timely manner.

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Customer Service Manager, Banking Tasks

  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.

Customer Service Manager, Banking Pay By Employer

$0$53K

Wells Fargo Bank
30 profiles
$43,655

$45,960

Customer Service Manager, Banking Job Listings

Related Job Salaries

Key Stats for Customer Service Manager, Banking

Gender

Female
33 %
Male
67 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.
Less than 1 year
12%
1-4 years
54%
5-9 years
25%
10-19 years
6%
20 years or more
4%

Experience Affects Customer Service Manager, Banking Salaries

Experienced
▲139%

Mid-Career
▲66%

National Average
Rs 355,000

Entry-Level
▼13%

Skills That Affect Customer Service Manager, Banking Salaries

Microsoft Office
▲38%

National Average
Rs 355,000

Microsoft Word
▼28%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Gender

Female
33 %
Male
67 %

Years of Experience

Less than 1 year
12%
1-4 years
54%
5-9 years
25%
10-19 years
6%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 2%
vision benefits
Vision: 7%
no benefits
None: 14%