Average Customer Support Specialist Salary in India

₹378,793
Avg. Salary
₹49,132
Bonus
₹250,000
Commission
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The average salary for a Customer Support Specialist in India is ₹378,793.
10%
₹241k
MEDIAN
₹379k
90%
₹839k
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United States (change)
Salary
₹241k - ₹839k
Bonus
₹12k - ₹388k
Commission
₹0 - ₹250k
Total Pay
₹260k - ₹868k

Your Market Worth Over Time

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Job Description for Customer Support Specialist

Customer Support Specialist Tasks
  • Work with customers to resolve tickets, following protocols.
  • Record and document interactions, problems, and resolutions.
  • Triage requests and send to other staff where appropriate.
  • Update user documentation and frequently asked questions.

Customer Support Specialist Job Listings

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Popular Skills for Customer Support Specialist

Skills that pay less than market rate include Information Technology (IT) Support, Oral / Verbal Communication, Customer Relationship Management (CRM) and Customer Service.

Pay by Experience Level for Customer Support Specialist

An early career Customer Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of ₹350,915 based on 41 salaries. A mid-career Customer Support Specialist with 5-9 years of experience earns an average total compensation of ₹588,059 based on 16 salaries. An experienced Customer Support Specialist with 10-19 years of experience earns an average total compensation of ₹730,000 based on 7 salaries.

Pay Difference by Location

Learn more about cost of living by city.
Employees with Customer Support Specialist in their job title in Bangalore, Karnataka earn an average of 6.4% more than the national average. The lowest salaries can be found in Hyderabad, Andhra Pradesh (20.8% less) and Chennai, Tamil Nadu (12.9% less).

Years of Experience

This data is based on 64 survey responses.
Early Career
64.1%
Mid Career
25.0%
Experienced
10.9%