The average salary for a Customer Support Specialist in India is ₹378,793.
Is Customer Support Specialist your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
₹241k - ₹839k
₹12k - ₹388k
₹0 - ₹250k
₹260k - ₹868k
Your Market Worth Over Time
How has your pay changed over time for your market? Find out by taking our salary quiz.
Job Description for Customer Support Specialist
Customer support specialists are responsible for diagnosing and troubleshooting customers' problems while maintaining a professional and friendly attitude. They need to collect information from customers on their issues and follow up with them for additional information is needed. Customer support specialists also establish and build good customer relationships by providing high-quality customer service. These professionals must also work well with the rest of the support team, coordinating with…Read more
Customer Support Specialist Tasks
- Work with customers to resolve tickets, following protocols.
- Record and document interactions, problems, and resolutions.
- Triage requests and send to other staff where appropriate.
- Update user documentation and frequently asked questions.
Customer Support Specialist Job Listings
Search for more jobs
Popular Skills for Customer Support Specialist
Oral / Verbal Communication
Skills that pay less than market rate include Information Technology (IT) Support, Oral / Verbal Communication, Customer Relationship Management (CRM) and Customer Service.
Pay by Experience Level for Customer Support Specialist
An early career Customer Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of ₹350,915 based on 41 salaries. A mid-career Customer Support Specialist with 5-9 years of experience earns an average total compensation of ₹588,059 based on 16 salaries. An experienced Customer Support Specialist with 10-19 years of experience earns an average total compensation of ₹730,000 based on 7 salaries.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Customer Support Specialist in their job title in Bangalore, Karnataka earn an average of 6.4% more than the national average. The lowest salaries can be found in Hyderabad, Andhra Pradesh (20.8% less) and Chennai, Tamil Nadu (12.9% less).
Years of Experience
This data is based on 64 survey responses.
Related Job Salaries
₹145k - ₹454k
₹303k - ₹2m
₹147k - ₹401k
₹119k - ₹370k
₹206k - ₹851k
₹265k - ₹928k
₹202k - ₹523k
₹124k - ₹414k
₹250k - ₹2m
₹271k - ₹1m