A Senior Customer Service Representative (CSR) earns an average salary of Rs 289,008 per year. Experience strongly influences pay for this job. The highest paying skills associated with this job are Customer Service Metrics, Customer Relationship Management (CRM), and Team Management. People in this job generally don't have more than 10 years' experience.

Rs 163,816 - Rs 468,832
Rs 160K
Rs 290K
Rs 470K
MEDIAN: Rs 292,817
10%
50%
90%
Rs 82.50 - Rs 500
Rs 300
MEDIAN: Rs 300.00
50%
Rs 0Rs 483K
Salary Rs 163,816 - Rs 468,832
Bonus Rs 3,005 - Rs 77,281
Profit Sharing Rs 27,000
Commission Rs 4,894 - Rs 86,809
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 165,495 - Rs 483,940
  • Country: India
  • Currency: INR
  • Updated: 20 Sep 2017
  • Individuals Reporting: 636
Hourly Data Rs 0Rs 500
Hourly Rate Rs 300.00
Overtime Rs 72.65 - Rs 313.39
Annual Data Rs 0Rs 483K
Bonus Rs 3,005 - Rs 77,281
Commission Rs 4,894 - Rs 86,809
Profit Sharing Rs 27,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 165,495 - Rs 483,940
  • Country: United States
  • Currency: INR
  • Updated: 20 Sep 2017
  • Individuals Reporting: 5

Find Out Exactly What You Should Be Paid

United States (change)

Common Career Paths for Senior Customer Service Representative (CSR)


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Senior Customer Service Representative (CSR) Job Listings

Popular Employer Salaries for Senior Customer Service Representative (CSR)

Pay Difference by Location

National Average: Rs 295,584

Larger city markers indicate a job is popular in that location.

Senior Customer Service Representative (CSR) Reviews

Q: What is it like working as a Senior Customer Service Representative (CSR)?

Senior Customer Service Representative (CSR) in Navi Mumbai (New Bombay):
"I work 1 years in my cmpany."
Pros: This is my first job I feeling very good.
Cons: Salary in very low & Athor services not provide for the agents.

Senior Customer Service Representative (CSR) in Mumbai:
"Good Job, with a lot of communication skills."
Pros: Communicating.
Cons: Lenghty work hours.

Senior Customer Service Representative (CSR) in Gurgaon:
"Environment."
Pros: Shift timings and fixed off.
Cons: Unprofessional working environment.

Related Job Salaries

Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
21 %
Male
79 %
Less than 1 year
2%
1-4 years
53%
5-9 years
37%
10-19 years
8%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries

▲38%

▲14%

National Average
Rs 296,000

▼9%

Skills That Affect Senior Customer Service Representative (CSR) Salaries

Customer Service Metrics
▲42%

Customer Relationship Management (CRM)
▲32%

Team Management
▲25%

Training
▲4%



National Average
Rs 296,000

Gender

Female
21 %
Male
79 %

Years of Experience

Less than 1 year
2%
1-4 years
53%
5-9 years
37%
10-19 years
8%

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 5%
vision benefits
Vision: 5%
no benefits
None: 26%
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