What Do Retail Store Assistants Do?
A retail store assistant works in a retail environment, such as a department store or a smaller retail store. He or she provides customer service. The assistant will greet customers when they enter the store and will ask the customers what kind of assistance can be provided. The assistant may be able to offer recommendations based on the customer’s needs. Some stores will offer commission, so it is important to be able to upsell, while providing friendly customer service that does not overly pre…Read more
- Assist the manager in day to day store operations.
- Assist customers and escalate customer requests or complaints to the manager as necessary.
- Monitor closing, opening, and cash reconciliation, and complete reports.
- Schedule the appropriate number of employees while taking into consideration back-ups, sick days, and peak hours.