The average salary for a Customer Support Manager in Singapore is S$83,077.
Is Customer Support Manager your job title? Get a personalized salary report!
S$46k - S$144k
S$7k - S$26k
S$54k - S$184k
Your Market Worth Over Time
How has your pay changed over time for your market? Find out by taking our salary quiz.
Job Description for Customer Support Manager
Customer support managers generally work directly with customers with the main goal of ensuring the customer is satisfied. They work at various managerial levels within an organization, from the head of an office or store to a team leader managing customer service staff. Their roles vary widely, but some typical job duties are creating and accomplishing customer service goals, meeting financial goals, leading a customer service team, learning about the company products or services and keeping up…Read more
Customer Support Manager Tasks
- Oversee and evaluate customer service team and set quality standards and goals.
- Liaise with customers and ensure that expectations and quality goals are met.
- Collect, validate, and analyze data on performance metrics and customer support.
- Coordinate inter-department and external activities and projects.
Customer Support Manager Job Listings
Popular Skills for Customer Support Manager
Pay by Experience Level for Customer Support Manager
An early career Customer Support Manager with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of S$65,950 based on 2 salaries. An experienced Customer Support Manager with 10-19 years of experience earns an average total compensation of S$93,013 based on 7 salaries.
Years of Experience
This data is based on 9 survey responses.
Related Job Salaries
S$2k - S$41k
S$30k - S$123k
S$5k - S$70k
S$27k - S$98k
S$6k - S$120k
S$2k - S$57k
S$2k - S$41k
S$2k - S$58k
S$12k - S$187k
S$35k - S$131k