Average Customer Service Advisor with Administration Skills Salary in United Kingdom

£17,802
Avg. SalaryShow Hourly Rate
£1,167
Bonus
£1,800
Commission
£200
Profit Sharing
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The average salary for a Customer Service Advisor with Administration skills in United Kingdom is £17,802.
10%
£15k
10%
£18k
50%
£22k
90%
90%
MEDIAN £17,802
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United States (change)
Salary
£15k - £22k
Bonus
£300 - £3k
Profit Sharing
£0 - £200
Commission
£350 - £4k
Total Pay
£15k - £22k

Your Market Worth Over Time

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Job Description for Customer Service Advisor

Customer Service Advisor Tasks
  • Manage daily and special orders and operations for specific accounts.
  • Provide estimates and documentation, recommending level of work and obtaining agreement.
  • Update and document accounts, including orders, escalations, and transactions.
  • Work with other departments to ensure flow of goods and services and clear communication.

Popular Employer Salaries for Customer Service Advisor

The top respondents for the job title Customer Service Advisor are from the companies Santander, Lloyds and Centrica plc. Reported salaries are highest at Centrica plc where the average pay is £19,301. Santander pays the lowest at around £15,937.

Career Paths

Explore the most common career paths for Customer Service Advisor. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Service Advisor
Customer Service Team Leader
Customer Service Manager
Data Analyst
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Customer Service Advisor Job Listings

Popular Skills for Customer Service Advisor

Skills in Customer Relations and Problem Solving are correlated to pay that is above average. Skills that pay less than market rate include Sales, Oral / Verbal Communication and Customer Service.

Pay by Experience Level for Customer Service Advisor

An entry-level Customer Service Advisor with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of £17,349 based on 26 salaries. An early career Customer Service Advisor with 1-4 years of experience earns an average total compensation of £17,651 based on 227 salaries. A mid-career Customer Service Advisor with 5-9 years of experience earns an average total compensation of £17,877 based on 76 salaries. An experienced Customer Service Advisor with 10-19 years of experience earns an average total compensation of £19,131 based on 55 salaries. In their late career (20 years and higher), employees earn an average total compensation of £18,313.
Employees with Customer Service Advisor in their job title in London, England: London earn an average of 13.3% more than the national average. These job titles also find higher than average salaries in Leicester, England: Leicestershire (8.6% more) and Glasgow, Scotland: Glasgow (6.8% more). The lowest salaries can be found in Birmingham, England: West Midlands (7.5% less), Edinburgh, Scotland: Edinburgh (5.3% less) and Birmingham, England: Birmingham (4.4% less).

Years of Experience

This data is based on 400 survey responses.
Entry Level
6.5%
Early Career
56.8%
Mid Career
19.0%
Experienced
13.8%
Late Career
4.0%

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