Average Customer Service Advisor with Customer Service Skills Salary in United Kingdom

£17,575
Avg. SalaryShow Hourly Rate
£1,159
Bonus
£1,800
Commission
£650
Profit Sharing
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The average salary for a Customer Service Advisor with Customer Service skills in United Kingdom is £17,575.
10%
£14k
10%
£18k
50%
£22k
90%
90%
MEDIAN £17,575
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United States (change)
Salary
£14k - £22k
Bonus
£299 - £3k
Profit Sharing
£203 - £1k
Commission
£304 - £5k
Total Pay
£14k - £22k

Your Market Worth Over Time

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Job Description for Customer Service Advisor

Customer Service Advisor Tasks
  • Manage daily and special orders and operations for specific accounts.
  • Provide estimates and documentation, recommending level of work and obtaining agreement.
  • Update and document accounts, including orders, escalations, and transactions.
  • Work with other departments to ensure flow of goods and services and clear communication.

Popular Employer Salaries for Customer Service Advisor

The top respondents for the job title Customer Service Advisor are from the companies Santander, Lloyds and Teleperformance. Reported salaries are highest at Vodafone where the average pay is £19,626. Other companies that offer high salaries for this role include Centrica plc and EON UK PLC, earning around £19,270 and £18,135, respectively. Teleperformance pays the lowest at around £15,468. Santander and Lloyds also pay on the lower end of the scale, paying £16,540 and £17,057, respectively.

Career Paths

Explore the most common career paths for Customer Service Advisor. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Service Advisor
Customer Service Team Leader
Customer Service Manager
Data Analyst
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Customer Service Advisor Job Listings

Popular Skills for Customer Service Advisor

Skills in Oral / Verbal Communication, Administration, Customer Relations and Problem Solving are correlated to pay that is above average. Skills that pay less than market rate include Sales.

Pay by Experience Level for Customer Service Advisor

An entry-level Customer Service Advisor with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of £17,124 based on 89 salaries. An early career Customer Service Advisor with 1-4 years of experience earns an average total compensation of £17,454 based on 548 salaries. A mid-career Customer Service Advisor with 5-9 years of experience earns an average total compensation of £18,116 based on 167 salaries. An experienced Customer Service Advisor with 10-19 years of experience earns an average total compensation of £17,894 based on 142 salaries. In their late career (20 years and higher), employees earn an average total compensation of £17,716.
Employees with Customer Service Advisor in their job title in London, England: London earn an average of 13.6% more than the national average. These job titles also find higher than average salaries in Nottingham, England: Nottinghamshire (1.0% more) and Glasgow, Scotland: Glasgow (1.0% more). The lowest salaries can be found in Newcastle-upon-Tyne, England: Tyne and Wear (7.5% less), Birmingham, England: Birmingham (5.9% less) and Edinburgh, Scotland: Edinburgh (4.5% less).

Years of Experience

This data is based on 992 survey responses.
Entry Level
9.0%
Early Career
55.2%
Mid Career
16.8%
Experienced
14.3%
Late Career
4.6%

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