£18,600
Avg. Salary
£7.74
Avg. Hourly Rate
Help us gather more data! Is Customer Service Associate your job title? Find out what you're worth.

The average pay for a Customer Service Associate is £7.74 per hour.

The average pay for a Customer Service Associate is £18,600 per year.

£6.45
10%
£7.74
50%
£10.28
90%
MEDIAN £7.74
£14k
10%
£19k
50%
£30k
90%
MEDIAN £18,600
£14,339 - £29,963
£14K
£19K
£30K
MEDIAN: £18,600
10%
50%
90%
£6.45 - £10.28
£6
£7
£10
MEDIAN: £7.74
10%
50%
90%
£0£29K
Salary £14,339 - £29,963
Bonus £700 - £5,087
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£13,948 - £29,722
  • Country: United Kingdom
  • Currency: GBP
  • Updated: 19 Feb 2019
  • Individuals Reporting: 84
Hourly Data £0£10
Hourly Rate £6.45 - £10.28
Overtime £10.00
Annual Data £0£29K
Bonus £700 - £5,087
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£13,948 - £29,722
  • Country: United States
  • Currency: GBP
  • Updated: 19 Feb 2019
  • Individuals Reporting: 23

Job Description for Customer Service Associate

Customer service associates have a variety of duties, the most important of which is assisting customers with any troubles or inquiries that they might have. Often, customer service associates help customers over the phone, but they may also deal with customers in person. A customer service associate must possess a service-oriented attitude, as well as a friendly and personable attitude. They must be able to accurately read situations and address customer needs in a reliable and timely fashion. Often, customer service associates need to sit for long periods at a time, and they must be able to speak on the phone for long periods of time. Other duties required of customer service associates might include to word processing, data entry and other light office duties such as copying and filing. Customer service associates should possess a friendly upbeat personality, and they should be motivated, passionate, and love working with people.

Read More...
Customer Service Associate Tasks
  • Provide troubleshooting and technical assistance to customers.
  • Assess the customer's needs and translation into solutions.
  • Coordinate with customers to resolve any billing inquiries.
  • Act as the first point of contact for customers seeking help with products or technical issues.

Customer Service Associate Pay By Employer

$0$30K

$24,147

$24,369

Walgreen Co.
148 profiles
$19,363

$22,456

$22,507

$19,229

Wawa, Inc.
54 profiles
$21,986

$21,210

$18,027

$18,223

Common Career Paths for Customer Service Associate


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Customer Service Associate Job Listings

Pay by Experience Level for Customer Service Associate

Pay by Experience for a Customer Service Associate has a neutral trend. An entry-level Customer Service Associate with less than 5 years of experience can expect to earn an average total compensation of ₤17,000 based on 36 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Associate with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of ₤17,000 based on 13 salaries. An experienced Customer Service Associate which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of ₤19,000 based on 5 salaries. A Customer Service Associate with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of ₤17,000 based on 5 salaries.

Customer Service Associate Advice

Q: What is it like working as a Customer Service Associate?

Customer Service Associate in Bradford:
"Soak up information like a sponge."
Learn as much about each department as possible as customer services is the hub of any business liasing with customers, the sales team, accounts, the warehouse & the product development department. Information is key to being successful & informative.

Related Job Salaries

Key Stats for Customer Service Associate

Gender

Female
56 %
Male
44 %
Less than 1 year
12%
1-4 years
62%
5-9 years
10%
10-19 years
10%
20 years or more
6%

Experience Affects Customer Service Associate Salaries

Experienced
▲2%

National Average
₤18,000

Mid-Career
▼4%

Entry-Level
▼5%

Late-Career
▼6%

Gender

Female
56 %
Male
44 %

Years of Experience

Less than 1 year
12%
1-4 years
62%
5-9 years
10%
10-19 years
10%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 48%
dental benefits
Dental: 23%
vision benefits
Vision: 29%
no benefits
None: 45%