Average Customer Service Representative (CSR) Salary in United Kingdom

Average Customer Service Representative (CSR) Salary in United Kingdom

£19,241
Avg. Base Salary (GBP)
10%
£16k
MEDIAN
£19k
90%
£25k

The average salary for a Customer Service Representative (CSR) is £19,241

Base Salary
£16k - £25k
Bonus
£207 - £3k
Profit Sharing
£400 - £2k
Commission
£100 - £4k
Total Pay
£15k - £25k
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What Do Customer Service Representative (CSR)s Do?

Customer Service Representative (CSR) Tasks
  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
  • First point of customer contact for general inquiries like pricing, products, scheduling etc.
  • Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
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Gender Breakdown

Female
56.0%
Male
44.0%
This data is based on 366 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

28%

Dental

11%

Vision

14%

None

67%