The average salary for an Early-Career Customer Service Manager in United Kingdom is £25,839.
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£19k - £37k
£292 - £5k
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£509 - £3k
£18k - £38k
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Job Description for Customer Service Manager
A customer service manager is employed in all sorts of fields. Customers may be dealt with in person, on the phone, or in a virtual manner. Since this is a management position, a group of customer service agents will be watched over. It is important to ensure that they are complying to company policies and are providing good customer service. Feedback should be given to these employees when they are not performing well. When customer service skills are lacking for a certain topic, a customer ser…Read more
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Popular Skills for Customer Service Manager
Skills in Customer Service and People Management are correlated to pay that is above average. Skills that pay less than market rate include Problem Solving, Microsoft Office and Customer Relationship Management (CRM).
Pay by Experience Level for Customer Service Manager
An entry-level Customer Service Manager with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of £23,702 based on 13 salaries. A mid-career Customer Service Manager with 5-9 years of experience earns an average total compensation of £29,204 based on 309 salaries. An experienced Customer Service Manager with 10-19 years of experience earns an average total compensation of £30,518 based on 322 salaries. In their late career (20 years and higher), employees earn an average total compensation of £34,041.
Pay Difference by Location
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Employees with Customer Service Manager in their job title in Bristol, England: Bristol earn an average of 33.3% more than the national average. These job titles also find higher than average salaries in Manchester, England: Manchester (21.0% more) and London, England: London (13.2% more). The lowest salaries can be found in Glasgow, Scotland: Glasgow (16.3% less) and Birmingham, England: Birmingham (7.1% less).
Years of Experience
This data is based on 786 survey responses.
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