The average salary for a Mid-Career Customer Service Manager in United Kingdom is £29,204.
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£21k - £41k
£498 - £6k
£500 - £7k
£497 - £1k
£20k - £43k
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Job Description for Customer Service Manager
A customer service manager is employed in all sorts of fields. Customers may be dealt with in person, on the phone, or in a virtual manner. Since this is a management position, a group of customer service agents will be watched over. It is important to ensure that they are complying to company policies and are providing good customer service. Feedback should be given to these employees when they are not performing well. When customer service skills are lacking for a certain topic, a customer ser…Read more
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Popular Skills for Customer Service Manager
Skills in Customer Relationship Management (CRM), Microsoft Office and Leadership are correlated to pay that is above average. Skills that pay less than market rate include People Management and Customer Service.
Pay by Experience Level for Customer Service Manager
An entry-level Customer Service Manager with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of £23,616 based on 13 salaries. An early career Customer Service Manager with 1-4 years of experience earns an average total compensation of £25,839 based on 446 salaries. An experienced Customer Service Manager with 10-19 years of experience earns an average total compensation of £30,518 based on 321 salaries. In their late career (20 years and higher), employees earn an average total compensation of £33,706.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Customer Service Manager in their job title in London, England: London earn an average of 11.7% more than the national average. These job titles also find higher than average salaries in Hammersmith, England: London (3.2% more) and Northampton, England: Northamptonshire (0.6% more). The lowest salaries can be found in Bristol, England: Bristol (8.9% less), Cardiff, Wales: Cardiff (7.5% less) and Derby, England: Derbyshire (4.3% less).
Years of Experience
This data is based on 923 survey responses.
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