The average salary for a Customer Service Representative (CSR) at HSBC is £17,855 per year.

£9,541 - £20,608
£10K
£17K
£21K
MEDIAN: £16,916
10%
50%
90%
£0£21K
Salary £9,541 - £20,608
Bonus £1,017
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£9,695 - £21,549
  • Country: United Kingdom
  • Currency: GBP
  • Updated: 23 Nov 2017
  • Individuals Reporting: 15

Customer Service Representative (CSR) Job Listings

HSBC Reviews

Q: What is it like working as a Customer Service Representative (CSR) at HSBC?

Customer Service Representative (CSR) in Birmingham:
"Banks aren't always bad guys."
Pros: Room to expand, opportunity to move different departments.
Cons: Pay. Not always being given the opportunity.

Key Stats for Customer Service Representative (CSR)

Gender

Female
80 %
Male
20 %
Less than 1 year
13%
1-4 years
25%
5-9 years
38%
10-19 years
19%
20 years or more
6%

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Service
▲13%

Customer Relationship Management (CRM)
▲4%

Sales
▲3%

National Average
₤17,000

Gender

Female
80 %
Male
20 %

Years of Experience

Less than 1 year
13%
1-4 years
25%
5-9 years
38%
10-19 years
19%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental:
vision benefits
Vision:
no benefits
None: 31%