The average hourly pay for an Account Service Representative is $16.53.
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$13 - $25
$500 - $9,759
$0 - $2,000
$4,400 - $15,000
$29,441 - $61,028
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Job Description for Account Service Representative
An account service representative is primarily responsible for managing customer financial accounts and records within a company. These representatives generally work in an office environment, though some are able to work from a home office. This position generally maintains typical office hours (Monday - Friday), but hours may vary depending on the particular company. An account service representative does not typically need formal education or training, but many companies require prior experi…Read more
Account Service Representative Tasks
- Answer questions regarding coverage and premiums.
- Quote and sell new personal line products to prospective clients and cross-sell existing clients.
- Up-sell coverage to existing policyholders via phone, internet and written request.
- Implement an outbound policyholder communications process to increase customer satisfaction and improve retention results.
- Assume ownership of assigned customer accounts.
Job Satisfaction for Account Service Representative
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Popular Skills for Account Service Representative
Avg. Hourly Rate
Skills in Account Management, Problem Solving, Microsoft Excel and Insurance are correlated to pay that is above average. Skills that pay less than market rate include Customer Service.
Pay by Experience Level for Account Service Representative
An entry-level Account Service Representative with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $15.54 based on 9 salaries. An early career Account Service Representative with 1-4 years of experience earns an average total compensation of $15.99 based on 61 salaries. A mid-career Account Service Representative with 5-9 years of experience earns an average total compensation of $17.18 based on 18 salaries. An experienced Account Service Representative with 10-19 years of experience earns an average total compensation of $17.60 based on 19 salaries. In their late career (20 years and higher), employees earn an average total compensation of $24.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Account Service Representative in their job title in New York, New York earn an average of 49.7% more than the national average.
Years of Experience
This data is based on 122 survey responses.