Apple Genius Salary

The average rate for an Apple Genius is $18.66 per hour. People in this job generally don't have more than 10 years' experience. Experience has a moderate effect on salary for this job.

$24,730 - $56,614
$25K
$47K
$57K
MEDIAN: $46,558
10%
50%
90%

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$11.25 - $24.92
$11
$20
$25
MEDIAN: $19.94
10%
50%
90%

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$0$56K
Salary $24,730 - $56,614
Bonus $550
Profit Sharing $17,003
Commission $0.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,807 - $55,158
  • Country: United States
  • Currency: USD
  • Updated: 16 Nov 2017
  • Individuals Reporting: 32
Hourly Data $0$40
Hourly Rate $11.25 - $24.92
Overtime $20.00 - $40.33
Annual Data $0$55K
Bonus $550
Commission $0.00
Profit Sharing $17,003
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,807 - $55,158
  • Country: United States
  • Currency: USD
  • Updated: 16 Nov 2017
  • Individuals Reporting: 85

Job Description for Apple Genius

An Apple Genius provides technical support to customers in an Apple Store, which is a retail environment. This position requires face to face interaction with customers, and some of the problems will be expected to be solved in front of the customer. Usually, appointments are scheduled, so that the Apple Genius is working with one customer at a time. However, at times it may be necessary to provide assistance to multiple people simultaneously. Therefore, the ability to work well under pressure is important, as are strong customer service skills.

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Apple Genius Tasks

  • Provide insightful advice and friendly, hands-on technical support to Apple customers.
  • Offer solutions to quickly get users up and running again.
  • Determine whether repairs can be done or a replacement is needed.
  • Diagnose product issues immediately, explaining situations with patience and empathy.

Common Career Paths for Apple Genius


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Apple Genius Job Listings

Popular Skills for Apple Genius

Pay Difference by Location

National Average: $43,098

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Apple Genius

Gender

Female
15 %
Male
85 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 21 votes.
1-4 years
50%
5-9 years
40%
10-19 years
9%
20 years or more
2%

Experience Affects Apple Genius Salaries

▲25%

▲6%

National Average
$43,000

▼9%

Skills That Affect Apple Genius Salaries

Apple OS X
▲6%



National Average
$43,000

Software Knowledge
▼1%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 21 votes.

Gender

Female
15 %
Male
85 %

Years of Experience

1-4 years
50%
5-9 years
40%
10-19 years
9%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 73%
vision benefits
Vision: 75%
no benefits
None: 15%