The average hourly pay for an Apple Genius is $20.16.
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What Do Apple Geniuses Do?
An Apple Genius provides technical support to customers in an Apple Store, which is a retail environment. This position requires face to face interaction with customers, and some of the problems will be expected to be solved in front of the customer. Usually, appointments are scheduled, so that the Apple Genius is working with one customer at a time. However, at times it may be necessary to provide assistance to multiple people simultaneously. Therefore, the ability to work well under pressure i…Read more
Apple Genius Tasks
- Provide insightful advice and friendly, hands-on technical support to Apple customers.
- Offer solutions to quickly get users up and running again.
- Determine whether repairs can be done or a replacement is needed.
- Diagnose product issues immediately, explaining situations with patience and empathy.
Job Satisfaction for Apple Genius
Popular Employer Salaries for Apple Genius
Apple Genius Job Listings
What Are Popular Skills for Apple Geniuses?
Skills in Customer Service, Computer Hardware Technician, Team Leadership and Troubleshooting are correlated to pay that is above average. Skills that pay less than market rate include Technical Services.
What is the Pay by Experience Level for Apple Geniuses?
An entry-level Apple Genius with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $16.00 based on 5 salaries. An early career Apple Genius with 1-4 years of experience earns an average total compensation of $19.63 based on 108 salaries. A mid-career Apple Genius with 5-9 years of experience earns an average total compensation of $21.82 based on 77 salaries. An experienced Apple Genius with 10-19 years of experience earns an average total compensation of $23.03 based on 18 salaries.
Pay Difference by Location
Employees with Apple Genius in their job title in Seattle, Washington earn an average of 18.9% more than the national average. These job titles also find higher than average salaries in New York, New York (17.0% more) and San Francisco, California (14.1% more). The lowest salaries can be found in Houston, Texas (10.1% less).
Years of Experience
This data is based on 208 survey responses.