$47,208
Avg. Salary
$20.48
Avg. Hourly Rate

Average additional compensation:

$500

Bonus

$17,003

Profit Sharing

What am I worth?
How should I pay?

The average pay for an Apple Genius with Customer Service skills is $20.48 per hour.

The average pay for an Apple Genius with Customer Service skills is $47,208 per year.

$13.46
10%
$20.48
50%
$25.44
90%
MEDIAN $20.48
$34k
10%
$47k
50%
$55k
90%
MEDIAN $47,208
$34,390 - $54,767
$34K
$47K
$55K
MEDIAN: $47,208
10%
50%
90%

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$13.46 - $25.44
$13
$20
$25
MEDIAN: $20.48
10%
50%
90%

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$0$55K
Salary $34,390 - $54,767
Bonus $500
Profit Sharing $17,003
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,018 - $55,209
  • Country: United States
  • Currency: USD
  • Updated: 11 Jan 2019
  • Individuals Reporting: 39
Hourly Data $0$38
Hourly Rate $13.46 - $25.44
Overtime $24.92 - $38.20
Annual Data $0$55K
Bonus $500
Profit Sharing $17,003
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,018 - $55,209
  • Country: United States
  • Currency: USD
  • Updated: 11 Jan 2019
  • Individuals Reporting: 113

Job Description for Apple Genius

An Apple Genius provides technical support to customers in an Apple Store, which is a retail environment. This position requires face to face interaction with customers, and some of the problems will be expected to be solved in front of the customer. Usually, appointments are scheduled, so that the Apple Genius is working with one customer at a time. However, at times it may be necessary to provide assistance to multiple people simultaneously. Therefore, the ability to work well under pressure is important, as are strong customer service skills.

Read More...
Apple Genius Tasks
  • Provide insightful advice and friendly, hands-on technical support to Apple customers.
  • Offer solutions to quickly get users up and running again.
  • Determine whether repairs can be done or a replacement is needed.
  • Diagnose product issues immediately, explaining situations with patience and empathy.

Apple Genius Job Listings

Key Stats for Apple Genius

Gender

Female
22 %
Male
78 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 37 votes.
Less than 1 year
3%
1-4 years
49%
5-9 years
41%
10-19 years
7%
20 years or more
1%

Experience Affects Apple Genius Salaries

Experienced
▲21%

Mid-Career
▲7%

National Average
$44,000

Entry-Level
▼6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 37 votes.

Gender

Female
22 %
Male
78 %

Years of Experience

Less than 1 year
3%
1-4 years
49%
5-9 years
41%
10-19 years
7%
20 years or more
1%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 81%
vision benefits
Vision: 81%
no benefits
None: 15%