Avg. Base Salary (USD)
The average salary for an Automobile Service Advisor is $40,985
What is the Pay by Experience Level for Automobile Service Advisors?
An entry-level Automobile Service Advisor with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $34,134 based on 117 salaries. An early career Automobile Service Advisor with 1-4 years of experience earns an average total compensation of $38,287 based on …Read more
What Do Automobile Service Advisors Do?
Automobile service advisor requires a wide range of skills. They usually greet new and current clients as they drive into the service area, work directly with clients as their automobiles are serviced, and work closely with the automobile technicians. Together with the technicians, service advisors ascertain the cause of the issue(s) that prompted a given customer's visit, work to address and resolve those issues. Also, since technicians will often have more than one possible solution to a …Read more
- Explain to customers what kinds of repairs or servicing their car needs, and make cost estimates for the work.
- Track repair status and fill out reports detailing the time spent on repairs and expenses for parts.
- Provide customer service and schedule service appointments.
- Ask owners questions and perform visual inspections of cars to determine the cause of problems.