The average salary for an Automobile Service Advisor is $41,062.
Automobile Service Advisor by
Tell us about your job and pay factors like skills and education Find your market worth with a report tailored to you Negotiate your pay with confidence
What Do Automobile Service Advisors Do?
Automobile service advisor requires a wide range of skills. They usually greet new and current clients as they drive into the service area, work directly with clients as their automobiles are serviced, and work closely with the automobile technicians. Together with the technicians, service advisors ascertain the cause of the issue(s) that prompted a given customer's visit, work to address and resolve those issues. Also, since technicians will often have more than one possible solution to a given…Read more
Automobile Service Advisor Tasks
- Explain to customers what kinds of repairs or servicing their car needs, and make cost estimates for the work.
- Track repair status and fill out reports detailing the time spent on repairs and expenses for parts.
- Provide customer service and schedule service appointments.
- Ask owners questions and perform visual inspections of cars to determine the cause of problems.
Job Satisfaction for Automobile Service Advisor
Popular Employer Salaries for Automobile Service Advisor
The top respondents for the job title Automobile Service Advisor are from the companies AutoNation, Inc., Automotive and The Goodyear Tire & Rubber Co. Reported salaries are highest at Tesla Motors where the average pay is $60,000. Other companies that offer high salaries for this role include Caliber Collision and Automotive, earning around $55,000 and $50,000, respectively. The Goodyear Tire & Rubber Co pays the lowest at around $19,700. Mercedez Benz and AutoNation, Inc. also pay on the lower end of the scale, paying $35,600 and $40,000, respectively.
Automobile Service Advisor Job Listings
What Are Popular Skills for Automobile Service Advisors?
Skills in Customer Relationship Management (CRM) are correlated to pay that is above average. Skills that pay less than market rate include Software Knowledge, Customer Relations, Oral / Verbal Communication and Customer Service.
What is the Pay by Experience Level for Automobile Service Advisors?
An entry-level Automobile Service Advisor with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $35,023 based on 157 salaries. An early career Automobile Service Advisor with 1-4 years of experience earns an average total compensation of $38,513 based on 1,153 salaries. A mid-career Automobile Service Advisor with 5-9 years of experience earns an average total compensation of $42,920 based on 537 salaries. An experienced Automobile Service Advisor with 10-19 years of experience earns an average total compensation of $48,063 based on 586 salaries. In their late career (20 years and higher), employees earn an average total compensation of $48,415.
Pay Difference by Location
Employees with Automobile Service Advisor in their job title in Los Angeles, California earn an average of 47.4% more than the national average. These job titles also find higher than average salaries in Seattle, Washington (33.9% more) and Denver, Colorado (24.7% more).
Years of Experience
This data is based on 2,823 survey responses.