$40,618
Avg. Salary
$13.65
Avg. Hourly Rate

Average additional compensation:

$5,189

Bonus

$8,400

Profit Sharing

$14,354

Commission

What am I worth?
How should I pay?

The average pay for an Automobile Service Advisor with Customer Relationship Management (CRM) skills is $13.65 per hour.

The average pay for an Automobile Service Advisor with Customer Relationship Management (CRM) skills is $40,618 per year.

10%
$9.84
10%
$13.65
50%
$20.03
90%
90%
MEDIAN $13.65
10%
$24k
10%
$41k
50%
$70k
90%
90%
MEDIAN $40,618
$23,694 - $69,949
$24K
$41K
$70K
MEDIAN: $40,618
10%
50%
90%

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$9.84 - $20.03
$9
$14
$20
MEDIAN: $13.65
10%
50%
90%

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$0$72K
Salary $23,694 - $69,949
Bonus $1,012 - $22,716
Profit Sharing $1,521 - $29,590
Commission $660 - $41,719
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,703 - $72,538
  • Country: United States
  • Currency: USD
  • Updated: 17 May 2019
  • Individuals Reporting: 558
Hourly Data $0$29
Hourly Rate $9.84 - $20.03
Hourly Tips $0.25
Overtime $14.04 - $29.44
Annual Data $0$72K
Bonus $1,012 - $22,716
Commission $660 - $41,719
Profit Sharing $1,521 - $29,590
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,703 - $72,538
  • Country: United States
  • Currency: USD
  • Updated: 17 May 2019
  • Individuals Reporting: 201

Job Description for Automobile Service Advisor

Automobile service advisor requires a wide range of skills. They usually greet new and current clients as they drive into the service area, work directly with clients as their automobiles are serviced, and work closely with the automobile technicians. Together with the technicians, service advisors ascertain the cause of the issue(s) that prompted a given customer's visit, work to address and resolve those issues. Also, since technicians will often have more than one possible solution to a given issue, service advisors must be able to relate these options to the customer and help them select a course of action.

Read More...
Automobile Service Advisor Tasks
  • Explain to customers what kinds of repairs or servicing their car needs, and make cost estimates for the work.
  • Track repair status and fill out reports detailing the time spent on repairs and expenses for parts.
  • Provide customer service and schedule service appointments.
  • Ask owners questions and perform visual inspections of cars to determine the cause of problems.

Automobile Service Advisor Job Listings

Pay by Experience Level for Automobile Service Advisor

Pay by Experience for an Automobile Service Advisor has a positive trend. An entry-level Automobile Service Advisor with less than 5 years of experience can expect to earn an average total compensation of $37,000 based on 257 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Automobile Service Advisor with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $44,000 based on 124 salaries. An experienced Automobile Service Advisor which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $50,000 based on 152 salaries. An Automobile Service Advisor with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $54,000 based on 60 salaries.

Key Stats for Automobile Service Advisor

Gender

Female
22 %
Male
78 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 160 votes.
Less than 1 year
4%
1-4 years
39%
5-9 years
18%
10-19 years
24%
20 years or more
15%

Experience Affects Automobile Service Advisor Salaries

Late-Career
▲26%

Experienced
▲17%

Mid-Career
▲2%

National Average
$43,000

Entry-Level
▼14%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 160 votes.

Gender

Female
22 %
Male
78 %

Years of Experience

Less than 1 year
4%
1-4 years
39%
5-9 years
18%
10-19 years
24%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 60%
dental benefits
Dental: 45%
vision benefits
Vision: 38%
no benefits
None: 39%