Automobile Service Advisor in Chicago, Illinois Salary

How much does an Automobile Service Advisor make in Chicago, IL? The average salary for an Automobile Service Advisor in Chicago is $55,000 annually. This is 27% higher than the national average for an Automobile Service Advisor which is $40,349 annually. Salaries for an Automobile Service Advisor in Chicago range from $23,839 per year to $98,969 per year. Total Annual Pay, which includes salary, commission, and overtime for an Automobile Service Advisor in Chicago ranges from $25,719 to $97,665 annually. Among those reporting, there is an average job satisfaction rating of 4 out of 5 stars. In Chicago, men make up the majority of the workforce (88 percent). Many report receiving benefits from their employer.

$23,839 - $98,969
$24K
$55K
$99K
MEDIAN: $55,000
10%
50%
90%

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$11.25 - $20.50
$14
MEDIAN: $14.00
50%

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$0$98K
Salary $23,839 - $98,969
Commission $18,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,719 - $97,665
  • Country: United States
  • Currency: USD
  • Updated: 16 Nov 2017
  • Individuals Reporting: 18
Hourly Data $0$39
Hourly Rate $14.00
Overtime $39.00
Annual Data $0$97K
Commission $18,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,719 - $97,665
  • Country: United States
  • Currency: USD
  • Updated: 16 Nov 2017
  • Individuals Reporting: 5

Job Description for Automobile Service Advisor

Automobile service advisor requires a wide range of skills. They usually greet new and current clients as they drive into the service area, work directly with clients as their automobiles are serviced, and work closely with the automobile technicians. Together with the technicians, service advisors ascertain the cause of the issue(s) that prompted a given customer's visit, work to address and resolve those issues. Also, since technicians will often have more than one possible solution to a given issue, service advisors must be able to relate these options to the customer and help them select a course of action.

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Automobile Service Advisor Tasks

  • Explain to customers what kinds of repairs or servicing their car needs, and make cost estimates for the work.
  • Track repair status and fill out reports detailing the time spent on repairs and expenses for parts.
  • Provide customer service and schedule service appointments.
  • Ask owners questions and perform visual inspections of cars to determine the cause of problems.

About Chicago, Illinois

Cook County, Illinois
2,720,556
Male:
1,320,015 (48.5%)
Female:
1,400,541 (51.5%)
Chicago (/ʃᵻˈkɑːɡoʊ/ or /ʃᵻˈkɔːɡoʊ/), officially the City of Chicago, is the third-most populous city in the United States. With over 2.7 million residents, it is the most populous city in the state of Illinois and the Midwestern United States, and the county seat of Cook County. The Chicago metropolitan area, often referred to as Chicagoland, has nearly 10 million people and is the third-largest in the U.S. Chicago was incorporated as a city in 1837, near a portage between the Great Lakes and the Mississippi River watershed, and grew rapidly in the mid-nineteenth century. The city is an international hub for finance, commerce, industry, technology, telecommunications, and transportation: O'Hare International Airport is the second-busiest airport in the world when measured by aircraft traffic; the region also has the largest number of U.S. highways and rail road freight. In 2012, Chicago was listed as an alpha global city by the Globalization and World Cities Research...
Chicago:
$50,702
Illinois:
$59,588
$985
Chicago:
$238,500
Illinois:
$180,300
6.3%

Automobile Service Advisor Job Listings

Key Stats for Automobile Service Advisor

Gender

Female
13 %
Male
88 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
1-4 years
35%
5-9 years
9%
10-19 years
43%
20 years or more
13%

Experience Affects Automobile Service Advisor Salaries

▲16%

National Average
$60,000

Entry-Level
▼37%

Skills That Affect Automobile Service Advisor Salaries

Automatic Data Processing (ADP) Software Suite
▲16%

Customer Relations
▲2%

Customer Relationship Management (CRM)
▲2%

Customer Service
▼0%

National Average
$60,000

Software Knowledge
▼1%

Oral / Verbal Communication
▼8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
13 %
Male
88 %

Years of Experience

1-4 years
35%
5-9 years
9%
10-19 years
43%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 36%
dental benefits
Dental: 18%
vision benefits
Vision: 9%
no benefits
None: 64%