Experienced Call Center Director Salary

Experienced Call Center Directors can expect to earn an average of $94K per year. Almost all receive medical and dental insurance and a large number get vision plans. Most Experienced Call Center Directors like their work and job satisfaction is high. Men make up a slight majority of Experienced Call Center Directors (55 percent) who responded to the survey. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$62,958 - $128,806
MEDIAN: $95,194

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Salary $62,958 - $128,806
Bonus $2,027 - $25,004
Profit Sharing $0.00 - $24,240
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
$66,295 - $145,472
  • Country: United States
  • Currency: USD
  • Updated: 23 Sep 2017
  • Individuals Reporting: 201

Find Out Exactly What You Should Be Paid

United States (change)

Call Center Director Job Listings

Pay Difference by Location

National Average: $102,805

Larger city markers indicate a job is popular in that location.

Surpassing the national average by 11 percent, Experienced Call Center Directors in Chicago receive some of the highest pay in the country. Experienced Call Center Directors will also find cushy salaries in Atlanta (+10 percent) and Denver (+5 percent). The lowest-paying market is Indianapolis, which sits 26 percent below the national average, proving that location is a significant contributor to overall pay. Dallas and Tampa are a couple other places where companies are known to pay below the median — salaries are 3 percent lower and 1 percent lower, respectively.

Key Stats for Call Center Director


45 %
55 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 26 votes.
10-19 years
20 years or more
Years in Fields/Career:
United States (change)

Skills That Affect Call Center Director Salaries

Call center operations

People Management

Budget Management

National Average

Operations Management

Call Center

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 26 votes.


45 %
55 %

Common Health Benefits

medical benefits
Medical: 95%
dental benefits
Dental: 89%
vision benefits
Vision: 85%
no benefits
None: 4%