Average Call Center Representative with Call Center Operations Skills Hourly Pay in Charlotte, North Carolina

$13.98
Avg. Base Hourly Rate (USD)
25%
$11.36
MEDIAN
$13.98
75%
$16.50

The average hourly pay for a Call Center Representative is $13.98

Hourly Rate
$11 - $17
Total Pay
$24k - $32k
Is Average Call Center Representative with Call Center Operations Skills Hourly Pay in Charlotte, North Carolina your job title? Find out what you should be paid
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What Do Call Center Representatives Do?

Call Center Representative Tasks
  • Consult with customers by telephone to provide information, take orders, answer questions and handle complaints.
  • Place outbound calls, following a script to generate sales.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.
  • Update customer files and databases.
Find your market worth – how it works:

Gender Breakdown

Female
60.0%
Male
40.0%
This data is based on 5 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

80%

Dental

60%

Vision

60%

None

20%