Average Call Center Team Lead Hourly Pay in Mesa, Arizona

$15.48
Avg. Hourly Rate
$509
Bonus
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The average hourly pay for a Call Center Team Lead in Mesa, Arizona is $15.48.
25%
$14.12
MEDIAN
$15.48
75%
$17.85
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United States (change)
Hourly Rate
$14 - $18
Bonus
$0 - $509
Total Pay
$31,955 - $38,090

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Job Description for Call Center Team Lead

Call Center Team Lead Tasks
  • Respond to escalated calls and resolve problems.
  • Train call center staff in overall policies as well as escalation protocols.
  • Monitor call center staff and volume and content of calls to identify problems.
  • Motivate and manage call center staff.

Call Center Team Lead Job Listings

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Popular Skills for Call Center Team Lead

Skills that pay less than market rate include Training, Team Leadership and Customer Service.
Employees with Call Center Team Lead in their job title in Denver, Colorado earn an average of 48.4% more than the national average. These job titles also find higher than average salaries in Austin, Texas (30.4% more) and Phoenix, Arizona (19.6% more). The lowest salaries can be found in Houston, Texas (3.9% less).