Average Call Center Team Lead with Team Leadership Skills Hourly Pay in Franklin, Tennessee

$18.00
Avg. Hourly Rate
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The average hourly pay for a Call Center Team Lead with Team Leadership skills in Franklin, Tennessee is $18.00.
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United States (change)
Hourly Rate
$0 - $18
Total Pay
$0 - $40,600

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Job Description for Call Center Team Lead

Call Center Team Lead Tasks
  • Respond to escalated calls and resolve problems.
  • Train call center staff in overall policies as well as escalation protocols.
  • Monitor call center staff and volume and content of calls to identify problems.
  • Motivate and manage call center staff.

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Popular Skills for Call Center Team Lead

Employees with Call Center Team Lead in their job title in Denver, Colorado earn an average of 29.8% more than the national average. These job titles also find higher than average salaries in Austin, Texas (12.2% more) and Salt Lake City, Utah (4.2% more). The lowest salaries can be found in Atlanta, Georgia (11.8% less), Phoenix, Arizona (6.1% less) and Houston, Texas (4.0% less).