Average Call Center Team Lead Salary at Convergys Corporation

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The average salary for a Call Center Team Lead at Convergys Corporation is $30,248.
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Job Description for Call Center Team Lead

Call Center Team Lead Tasks
  • Respond to escalated calls and resolve problems.
  • Train call center staff in overall policies as well as escalation protocols.
  • Monitor call center staff and volume and content of calls to identify problems.
  • Motivate and manage call center staff.

Popular Employer Salaries for Call Center Team Lead

The top respondents for the job title Call Center Team Lead are from the companies Concentrix Corporation, Teletech and Teletech. Reported salaries are highest at Teletech where the average pay is $35,000. Concentrix Corporation pays the lowest at around $32,771.

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Popular Skills for Call Center Team Lead

Years of Experience

This data is based on 3 survey responses.
Early Career