The average salary for a Client Relations Associate is $43,668.
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$35k - $64k
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$30k - $64k
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Job Description for Client Relations Associate
A client relations associate works closely with clients to ensure their satisfaction, making sure clients' needs are being met in a timely and satisfactory manner. In addition, they also help manage team projects, review company protocols, and assist their company in client acquisition. A customer relations associate is often tasked with writing reports and giving updates to not only clients, but to their supervisors as well. Proficiency in multitasking is essential for success, as each day req…Read more
Client Relations Associate Tasks
- Analyze client questions and concerns, escalating problems to appropriate teams and handling service problems to the satisfaction of the client.
- Manage all client account opening, transferring, and closing processes, ensuring that procedures are followed correctly.
- Maintain quality relationships with clients, remaining available to offer support.
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Popular Skills for Client Relations Associate
Oral / Verbal Communication
Skills in Oral / Verbal Communication are correlated to pay that is above average. Skills that pay less than market rate include Account Management, Customer Relationship Management (CRM), Customer Relations and Client Interaction.
Pay by Experience Level for Client Relations Associate
An entry-level Client Relations Associate with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $42,460 based on 36 salaries. An early career Client Relations Associate with 1-4 years of experience earns an average total compensation of $43,266 based on 125 salaries. A mid-career Client Relations Associate with 5-9 years of experience earns an average total compensation of $50,000 based on 20 salaries. An experienced Client Relations Associate with 10-19 years of experience earns an average total compensation of $50,000 based on 17 salaries. In their late career (20 years and higher), employees earn an average total compensation of $40,000.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Client Relations Associate in their job title in San Francisco, California earn an average of 23.7% more than the national average. These job titles also find higher than average salaries in New York, New York (16.5% more) and Seattle, Washington (13.7% more). The lowest salaries can be found in Washington, District of Columbia (9.8% less), Scottsdale, Arizona (4.0% less) and Minneapolis, Minnesota (2.7% less).
Years of Experience
This data is based on 206 survey responses.
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