Avg. Base Salary (USD)
The average salary for a Client Relations Associate is $53,500
What is the Pay by Experience Level for Client Relations Associates?
An entry-level Client Relations Associate with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $43,309 based on 33 salaries. An early career Client Relations Associate with 1-4 years of experience earns an average total compensation of $46,835 based on 84 …Read more
What Do Client Relations Associates Do?
A client relations associate works closely with clients to ensure their satisfaction, making sure clients' needs are being met in a timely and satisfactory manner. In addition, they also help manage team projects, review company protocols, and assist their company in client acquisition. A customer relations associate is often tasked with writing reports and giving updates to not only clients, but to their supervisors as well. Proficiency in multitasking is essential for success, as each day …Read more
- Analyze client questions and concerns, escalating problems to appropriate teams and handling service problems to the satisfaction of the client.
- Manage all client account opening, transferring, and closing processes, ensuring that procedures are followed correctly.
- Maintain quality relationships with clients, remaining available to offer support.