Client Service Coordinator Salary
The larger portion of Client Service Coordinators in the United States are women. Median pay in this female-dominated area goes for around $14.12 per hour. The specific employer is the main element affecting pay for this group — the particular city and tenure are driving factors as well. Work is enjoyable for Client Service Coordinators, who typically claim high levels of job satisfaction. While roughly one in three report receiving no health benefits, the larger part do receive medical coverage, and one-half have dental, as well. The numbers in this rundown were provided by PayScale's salary survey participants.
|Salary||$30,741 - $54,626|
|Bonus||$494.35 - $4,500|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$24,670 - $48,793|
|Hourly Rate||$11.32 - $19.32|
|Overtime||$13.97 - $30.91|
|Bonus||$494.35 - $4,500|
|Total Pay (||$24,670 - $48,793|
Job Description for Client Service Coordinator
Client service coordinators are responsible for coordinating client service interactions on behalf of their organization. They are in charge of ensuring their organization provides excellent client service to increase brand loyalty and overall satisfaction. They update company procedures as needed and escalate client issues as required. Client service coordinators identify and analyze possible solutions to client inquiries while displaying professionalism and friendliness.Read More...
Client service coordinators also conduct client assessments to measure company performance and client satisfaction standards, respond promptly to client complaints, and follow a plan of action to satisfy any additional questions. In addition, they are in charge of re-evaluating the appropriateness of referrals to other companies, as well as receiving and processing additional documentation to verify eligibility for programs as needed. These coordinators create detailed reports based on their findings and present their progress to the client service supervisor in their department.
A high school diploma or equivalent is required for this position. In addition, previous experience in a client service coordinator capacity may be required or preferred. Client service coordinators must be organized individuals that can multitask on a variety of client interactions and projects. They also should have advanced interpersonal skills to interact with other coordinator in order to reach all organizational objectives in a timely manner. In addition, they must be able to work effectively on their own with minimal supervision. (Copyright 2017 PayScale.com)
Client Service Coordinator Tasks
- Analyze client questions and concerns, escalating problems to appropriate teams and handling service problems to the satisfaction of the client.
- Manage all client account opening, transferring, and closing processes, ensuring that procedures are followed correctly.
- Maintain quality relationships with clients, remaining available to offer support.
Client Service Coordinator Job Listings
Popular Employer Salaries for Client Service Coordinator
Banfield, The Pet Hospital doles out the lowest salaries in town — median pay is $26K — not to mention workers can only make as much as $35K and scope of pay is rather limited.
Pay by Experience Level for Client Service Coordinator
Pay by Experience for a Client Service Coordinator has a positive trend. An entry-level Client Service Coordinator with less than 5 years of experience can expect to earn an average total compensation of $34,000 based on 145 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Client Service Coordinator with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $35,000 based on 44 salaries. An experienced Client Service Coordinator which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $41,000 based on 23 salaries. A Client Service Coordinator with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $40,000 based on 7 salaries.
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Rated 5 out of 5
based on 40 votes.