The average hourly pay for a Client Service Coordinator at Banfield, The Pet Hospital is $13.01.
Client Service Coordinator by
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What Do Client Service Coordinators Do?
Client service coordinators are responsible for coordinating client service interactions on behalf of their organization. They are in charge of ensuring their organization provides excellent client service to increase brand loyalty and overall satisfaction. They update company procedures as needed and escalate client issues as required. Client service coordinators identify and analyze possible solutions to client inquiries while displaying professionalism and friendliness.
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Client Service Coordinator Tasks
- Analyze client questions and concerns, escalating problems to appropriate teams and handling service problems to the satisfaction of the client.
- Manage all client account opening, transferring, and closing processes, ensuring that procedures are followed correctly.
- Maintain quality relationships with clients, remaining available to offer support.
Popular Employer Salaries for Client Service Coordinator
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What Are Popular Skills for Client Service Coordinators?
Skills in Customer Service and Client Interaction are correlated to pay that is above average. Skills that pay less than market rate include Scheduling.
What is the Pay by Experience Level for Client Service Coordinators?
An entry-level Client Service Coordinator with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $12.45 based on 5 salaries. An early career Client Service Coordinator with 1-4 years of experience earns an average total compensation of $12.69 based on 21 salaries. A mid-career Client Service Coordinator with 5-9 years of experience earns an average total compensation of $14.23 based on 6 salaries. An experienced Client Service Coordinator with 10-19 years of experience earns an average total compensation of $13.80 based on 8 salaries.
Years of Experience
This data is based on 40 survey responses.