Client Service Manager Salary

A Client Service Manager earns an average salary of $55,752 per year. People in this job generally don't have more than 20 years' experience. A skill in Account Sales is associated with high pay for this job.
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$39,403 - $87,892
$39K
$57K
$88K
MEDIAN: $57,052
10%
50%
90%

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$13.19 - $26.33
$13
$18
$26
MEDIAN: $18.04
10%
50%
90%

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$0$92K
Salary $39,403 - $87,892
Bonus $506 - $14,731
Profit Sharing $745 - $12,022
Commission $3,134 - $26,283
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,367 - $92,774
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 1,430
Hourly Data $0$58
Hourly Rate $13.19 - $26.33
Overtime $17.31 - $58.14
Annual Data $0$92K
Bonus $506 - $14,731
Commission $3,134 - $26,283
Profit Sharing $745 - $12,022
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,367 - $92,774
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 165

Job Description for Client Service Manager

A client service manager makes sure customers or clients receive assistance in a helpful, efficient manner. Their most important responsibilities are ensuring employees follow proper business practices, auditing files, and ensuring excellent online and phone-based customer services. Other common responsibilities include cooperating with business partners, making sure staff capacity can handle call volume, and managing any service issues. Client service managers also make recommendations for department-wide issues to organizational management.

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Client Service Manager Tasks

  • Develops, tracks and reports key performance measurements for the unit.
  • Oversees cross functional work areas targeted to resolve issues raised by clients.
  • Manages the client service operations, which deals directly with clients and is the first point of contact.
  • Develops and implements processes and procedures to improve operational efficiency.

Common Career Paths for Client Service Manager


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Client Service Manager Job Listings

Popular Employer Salaries for Client Service Manager

Popular Skills for Client Service Manager

Pay by Experience Level for Client Service Manager

Pay by Experience for a Client Service Manager has a positive trend. An entry-level Client Service Manager with less than 5 years of experience can expect to earn an average total compensation of $50,000 based on 686 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Client Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $58,000 based on 456 salaries. An experienced Client Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $65,000 based on 419 salaries. A Client Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $68,000 based on 138 salaries.

Pay Difference by Location

National Average: $57,054

Larger city markers indicate a job is popular in that location.

Client Service Manager Reviews

Q: What is it like working as a Client Service Manager?

Client Service Manager in Austin:
"Work Flexibility."
Pros: Ability to work from home when needed.
Cons: Cost of living in Austin is very high and I am underpaid.

Related Job Salaries

Key Stats for Client Service Manager

Gender

Female
70 %
Male
30 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 307 votes.
Less than 1 year
2%
1-4 years
37%
5-9 years
25%
10-19 years
25%
20 years or more
11%
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Experience Affects Client Service Manager Salaries

▲19%

▲14%

▲2%

National Average
$57,000

▼13%

Skills That Affect Client Service Manager Salaries

Account Sales
▲18%





▼0%

National Average
$57,000



Client Interaction
▼3%

Customer Relationship Management (CRM)
▼3%





Budget Management
▼14%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 307 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
2%
1-4 years
37%
5-9 years
25%
10-19 years
25%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 71%
vision benefits
Vision: 63%
no benefits
None: 18%
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