Client Service Manager in Tampa, Florida Salary

A Client Service Manager in Tampa, Florida earns an average salary of $52,346 per year. A skill in Client Interaction is associated with high pay for this job.

$34,765 - $78,906
$35K
$52K
$79K
MEDIAN: $52,358
10%
50%
90%

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$0$80K
Salary $34,765 - $78,906
Bonus $5,750
Profit Sharing $4,913
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,765 - $80,537
  • Country: United States
  • Currency: USD
  • Updated: 8 Nov 2017
  • Individuals Reporting: 18

Job Description for Client Service Manager

A client service manager makes sure customers or clients receive assistance in a helpful, efficient manner. Their most important responsibilities are ensuring employees follow proper business practices, auditing files, and ensuring excellent online and phone-based customer services. Other common responsibilities include cooperating with business partners, making sure staff capacity can handle call volume, and managing any service issues. Client service managers also make recommendations for department-wide issues to organizational management.

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Client Service Manager Tasks

  • Develops, tracks and reports key performance measurements for the unit.
  • Oversees cross functional work areas targeted to resolve issues raised by clients.
  • Manages the client service operations, which deals directly with clients and is the first point of contact.
  • Develops and implements processes and procedures to improve operational efficiency.

About Tampa, Florida

Hillsborough County, Florida
369,028
Male:
175,517 (47.6%)
Female:
193,511 (52.4%)
Tampa /ˈtæmpə/ is a city in and the county seat of Hillsborough County, Florida, United States. It is located on the west coast of Florida on Tampa Bay, near the Gulf of Mexico, and is part of the Tampa Bay Metropolitan Area. The city had a population of 346,037 in 2011. The current location of Tampa was once inhabited by indigenous peoples of the Safety Harbor culture (most notably the Tocobaga and the Pohoy, who lived along the shores of Tampa Bay). The area was explored by Spanish explorers in the 16th century, resulting in violent conflicts and the introduction of European diseases, which wiped out the original native cultures. Although Spain claimed Florida as part of New Spain, it did not found a colony in the Tampa area, and there were no permanent American or European settlements within today's city limits until after the United States acquired Florida from Spain...
Tampa:
$44,432
Florida:
$49,426
$974
Tampa:
$189,800
Florida:
$179,800
5.3%

Client Service Manager Job Listings

Key Stats for Client Service Manager

Gender

Female
40 %
Male
60 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.
1-4 years
39%
5-9 years
39%
10-19 years
22%

Skills That Affect Client Service Manager Salaries

Client Interaction
▲15%

Microsoft Office
▲6%

National Average
$52,000

Account Management
▼4%

Customer Relationship Management (CRM)
▼6%

Problem Solving
▼8%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.

Gender

Female
40 %
Male
60 %

Years of Experience

1-4 years
39%
5-9 years
39%
10-19 years
22%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 62%
vision benefits
Vision: 62%
no benefits
None: 15%