Avg. Base Hourly Rate (USD)
The average hourly pay for a Client Services Representative is $15.66
What Do Client Services Representatives Do?
The client service representative plays a vital role in establishing and maintaining a productive relationship between the company and prospective clients. Acting as a link between clients and upper management, the client service representative communicates with clients and assists them, in person and over the phone, in financial transactions, service and meeting set-ups, and other tasks in response to the client's needs. The client service representative may also contact clients to pass on …Read more
- Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
- Follows up with clients to ensure that they are satisfied with the company product or service.
- Quantifies business intelligence with economic models to evaluate new opportunities; presents findings clearly and makes recommendations for action.