Client Support Manager Salary

Median pay for Client Support Managers in the United States lies in the neighborhood of $60K per year. Geography and career duration each impact pay for this group, with the former having the largest influence. For the most part, Client Support Managers enjoy their work and report high levels of job satisfaction. Men make up a slight majority of Client Support Managers (52 percent) who responded to the survey. Medical benefits are awarded to a large number, and a fair number earn dental coverage. This report is based on answers to PayScale's salary questionnaire.
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$40,614 - $74,142
$41K
$59K
$74K
MEDIAN: $58,727
10%
50%
90%

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$16.28 - $25.00
$20
MEDIAN: $20.00
50%

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$0$84K
Salary $40,614 - $74,142
Bonus $0.00 - $15,319
Commission $16,705
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,042 - $84,400
  • Country: United States
  • Currency: USD
  • Updated: 16 Oct 2017
  • Individuals Reporting: 42
Hourly Data $0$30
Hourly Rate $20.00
Overtime $30.50
Annual Data $0$84K
Bonus $0.00 - $15,319
Commission $16,705
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,042 - $84,400
  • Country: United States
  • Currency: USD
  • Updated: 16 Oct 2017
  • Individuals Reporting: 7

Job Description for Client Support Manager

A client support manager is in charge of coordinating the delivery of services to their clients, as well as assisting with general business development and client management. They may be in charge of setting up a customer service policy for their company. These professionals may also be responsible for developing a general process for support procedures, tracking company and business shipments, and dealing with sales, transportation services, and other factors related to client support. Employers may have relevant client support-related targets that these managers must meet over the course of the day, week, and/or month. Client support managers generally work full time, and there are generally minimal physical requirements in this position. Overtime and work outside of business hours may be needed depending on the employer's requirements.

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Client Support Manager Tasks

  • Review actual results compared to forecast and assess the list of outstanding action items.
  • Prepare formal responses to recommendations, inquiries, and questions.
  • Track and record client inquiries, and provide root cause analysis.

Client Support Manager Job Listings

Pay by Experience Level for Client Support Manager

Pay by Experience for a Client Support Manager has a positive trend. An entry-level Client Support Manager with less than 5 years of experience can expect to earn an average total compensation of $51,000 based on 35 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Client Support Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $60,000 based on 27 salaries. An experienced Client Support Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $66,000 based on 20 salaries. A Client Support Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $85,000 based on 5 salaries.

Related Job Salaries

Key Stats for Client Support Manager

Gender

Female
52 %
Male
48 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.
Less than 1 year
2%
1-4 years
39%
5-9 years
29%
10-19 years
20%
20 years or more
10%

Experience Affects Client Support Manager Salaries

Late-Career
▲48%

Experienced
▲15%

Mid-Career
▲5%

National Average
$57,000

▼10%

Skills That Affect Client Support Manager Salaries

People Management
▲40%

Client Interaction
▲26%

Customer Relationship Management (CRM)
▲13%


National Average
$57,000

Customer Relations
▼16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Gender

Female
52 %
Male
48 %

Years of Experience

Less than 1 year
2%
1-4 years
39%
5-9 years
29%
10-19 years
20%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 73%
vision benefits
Vision: 73%
no benefits
None: 10%