Avg. Base Hourly Rate (USD)
The average hourly pay for a Client Support Specialist is $20.99
What Do Client Support Specialists Do?
Client support specialists assist customers with computer problems. Their duties vary by company, but general responsibilities include providing technical and product support, assisting customers and clients with a variety of setups, diagnosing and solving technical problems, and providing consultations. Client support specialists work in almost every company that sells or provides support for software, hardware, electronics, appliances, and related products. Their shifts may vary due to their …Read more
- Field all client inquiries, complaints, comments, and requests.
- Process client accounts, including opening and closing accounts and managing billing information.
- Analyze client data, troubleshoot, and report client inquiries and needs.
- Offer specialized knowledge of company services and products to interested clients.