The average hourly pay for a Computer Support Technician is $19.24.
Computer Support Technician by
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What Do Computer Support Technicians Do?
A computer support technician helps to maintain the usability of a business or organization’s information technology (IT) hardware assets. In many situations, this means working with desktop and laptop computers to make sure they operate as needed by a company’s employees. They work with the employees to help resolve any hardware operation problems to keep the employee working at optimal levels. In high-end IT work, support technicians also ensure that mainframes, dedicated server computers, and…Read more
Computer Support Technician Tasks
- Provide technical support and customer service to software users.
- Open tickets, troubleshoot problems, and diagnose issues in order to resolve them and close tickets.
- Document technical requirements, usage procedures, and common problem fixes.
- Set up, design, configure, and maintain software and associated equipment.
Job Satisfaction for Computer Support Technician
Popular Employer Salaries for Computer Support Technician
Computer Support Technician Job Listings
What Are Popular Skills for Computer Support Technicians?
Skills that pay less than market rate include Software Installation & Upgrade, PC Support, Troubleshooting, Help Desk / Desktop Support (Tier 2) and Computer Hardware Technician.
What is the Pay by Experience Level for Computer Support Technicians?
An entry-level Computer Support Technician with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $15.19 based on 17 salaries. An early career Computer Support Technician with 1-4 years of experience earns an average total compensation of $17.35 based on 109 salaries. A mid-career Computer Support Technician with 5-9 years of experience earns an average total compensation of $18.69 based on 76 salaries. An experienced Computer Support Technician with 10-19 years of experience earns an average total compensation of $21.63 based on 67 salaries. In their late career (20 years and higher), employees earn an average total compensation of $28.
Pay Difference by Location
Employees with Computer Support Technician in their job title in Los Angeles, California earn an average of 23.1% more than the national average. These job titles also find higher than average salaries in Indianapolis, Indiana (14.0% more) and New York, New York (4.0% more). The lowest salaries can be found in San Antonio, Texas (21.9% less), Vancouver, Washington (20.2% less) and Portland, Oregon (5.1% less).
Years of Experience
This data is based on 292 survey responses.