$39,802
Avg. Salary
$18.22
Avg. Hourly Rate

Average additional compensation:

$1,000

Bonus

$741

Profit Sharing

$2,100

Commission

What am I worth?
How should I pay?

The average pay for a Computer Support Technician is $18.22 per hour.

The average pay for a Computer Support Technician is $39,802 per year.

10%
$12.48
10%
$18.22
50%
$25.50
90%
90%
MEDIAN $18.22
10%
$29k
10%
$40k
50%
$59k
90%
90%
MEDIAN $39,802
$29,370 - $58,883
$29K
$40K
$59K
MEDIAN: $39,802
10%
50%
90%

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$12.48 - $25.50
$12
$18
$26
MEDIAN: $18.22
10%
50%
90%

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$0$58K
Salary $29,370 - $58,883
Bonus $0.00 - $3,732
Profit Sharing $741
Commission $2,100
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,707 - $56,425
  • Country: United States
  • Currency: USD
  • Updated: 11 Mar 2019
  • Individuals Reporting: 233
Hourly Data $0$40
Hourly Rate $12.48 - $25.50
Overtime $20.17 - $40.16
Annual Data $0$56K
Bonus $0.00 - $3,732
Commission $2,100
Profit Sharing $741
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,707 - $56,425
  • Country: United States
  • Currency: USD
  • Updated: 11 Mar 2019
  • Individuals Reporting: 285

Job Description for Computer Support Technician

A computer support technician helps to maintain the usability of a business or organization’s information technology (IT) hardware assets. In many situations, this means working with desktop and laptop computers to make sure they operate as needed by a company’s employees. They work with the employees to help resolve any hardware operation problems to keep the employee working at optimal levels. In high-end IT work, support technicians also ensure that mainframes, dedicated server computers, and related technology remain online and operating as intended.

Read More...
Computer Support Technician Tasks
  • Provide technical support and customer service to software users.
  • Open tickets, troubleshoot problems, and diagnose issues in order to resolve them and close tickets.
  • Document technical requirements, usage procedures, and common problem fixes.
  • Set up, design, configure, and maintain software and associated equipment.

Computer Support Technician Pay By Employer

$0$84K

$84,244

Common Career Paths for Computer Support Technician


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Computer Support Technicians who move on to become Systems Administrators may enjoy significant pay raises, as Systems Administrators get paid an average of $56K per year. Computer Support Technicians typically move into roles as Network System Administrators or Network Administrators, and those positions pay $13K more and $15K more, respectively.

Computer Support Technician Job Listings

Popular Skills for Computer Support Technician


Computer Support Technicians report using a deep pool of skills on the job. Most notably, skills in Windows NT / 2000 / XP Networking, Help Desk / Desktop Support, Microsoft Office, and Customer Service are correlated to pay that is above average. At the other end of the pay range are skills like Help Desk / Desktop Support, Software Knowledge, and Software Installation & Upgrade. Most people who know Computer Hardware Technician also know Troubleshooting and PC Support.

Pay by Experience Level for Computer Support Technician

Pay by Experience for a Computer Support Technician has a positive trend. An entry-level Computer Support Technician with less than 5 years of experience can expect to earn an average total compensation of $36,000 based on 205 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Computer Support Technician with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $40,000 based on 106 salaries. An experienced Computer Support Technician which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $45,000 based on 83 salaries. A Computer Support Technician with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $55,000 based on 16 salaries.

Computer Support Technician Reviews

Q: What is it like working as a Computer Support Technician?

Computer Support Technician in St. Joseph:
"Local gov work lower pay higher benifits."
Pros: people
Cons: low pay

Computer Support Technician in Portland:
"You wear many hats."
Pros: If you always like to learn new things and wear many hats then this Jon is right for you!
Cons: There really is not very much to be considered bad.

Computer Support Technician in Huntsville:
"That it would be so hard to career advance."
Get certifications for A+ Learn advance trouble shooting.

Computer Support Technician in Reynoldsburg:
"It is Fun an Challenging."
Pros: Solving computer issues and working with others.
Cons: The travel.

Related Job Salaries

Key Stats for Computer Support Technician

Gender

Female
12 %
Male
88 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 99 votes.
Less than 1 year
5%
1-4 years
42%
5-9 years
24%
10-19 years
23%
20 years or more
6%

Experience Affects Computer Support Technician Salaries

▲39%

▲14%

▼0%

National Average
$40,000

▼9%

Skills That Affect Computer Support Technician Salaries



National Average
$40,000

▼2%

Customer Service
▼2%

Microsoft Office
▼2%







Help Desk / Desktop Support
▼14%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 99 votes.

Gender

Female
12 %
Male
88 %

Years of Experience

Less than 1 year
5%
1-4 years
42%
5-9 years
24%
10-19 years
23%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 69%
vision benefits
Vision: 60%
no benefits
None: 20%