Credit / Collections Supervisor Salary

With a little over a half of Collections Supervisors in the United States reporting more than 10 years of experience, the field is heavily weighted toward experienced professionals. Average pay for Collections Supervisors is $51K per year and can range from $36K on the lower end to $70K per year near the higher end. The range in cash compensation to Collections Supervisors ($36K to $70K) includes potential earnings of $10K each from bonuses and profit sharing in exceptional cases. Geography and tenure each impact pay for this group, with the former having the largest influence. Most Collections Supervisors survey respondents are women (70 percent). Most Collections Supervisors like their work and job satisfaction is high. A large number enjoy medical and dental coverage in this occupation, and a fair number get vision benefits. Respondents to the PayScale salary survey provided the data for this report.

$38,877 - $69,006
$39K
$51K
$69K
MEDIAN: $51,313
10%
50%
90%

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$14.41 - $24.39
$14
$19
$24
MEDIAN: $19.40
10%
50%
90%

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$0$69K
Salary $38,877 - $69,006
Bonus $986 - $9,971
Profit Sharing $3,869
Commission $8,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,908 - $68,888
  • Country: United States
  • Currency: USD
  • Updated: 21 Oct 2017
  • Individuals Reporting: 374
Hourly Data $0$47
Hourly Rate $14.41 - $24.39
Overtime $22.30 - $47.67
Annual Data $0$68K
Bonus $986 - $9,971
Commission $8,500
Profit Sharing $3,869
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,908 - $68,888
  • Country: United States
  • Currency: USD
  • Updated: 21 Oct 2017
  • Individuals Reporting: 105

Job Description for Credit / Collections Supervisor

A credit and collections supervisor is responsible for managing all aspects of a company's activities involving credit given to clients and customers, with a strong focus on collecting payments on delinquent accounts. The supervisor's main task is to oversee the credit and collection department by providing motivation, strategy, and direction to staff to meet the company's collection needs.

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Credit / Collections Supervisor Tasks

  • Manage the credit, collections, and billing process, and supervise staff.
  • Calculate monthly, quarterly, and annual reports for individual and all accounts.
  • Establish and monitor customer credit lines, reporting on them to internal and legal teams.
  • Identify and review metrics for write-offs, credit limits, repayment plans and service levels.

Common Career Paths for Credit / Collections Supervisor


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Collections Supervisors may experience a large salary bump if they progress into a role such as National Credit Manager. The latter position pays an average of $72K annually. As Collections Supervisors progress in their field, many go on to become Collections Managers. In fact, this transition is more common than anything else, and median pay for the role is $49K. Another common career choice for Collections Supervisors is to move into a Credit Manager role — this promotion usually pays $57K.

Credit / Collections Supervisor Job Listings

Popular Skills for Credit / Collections Supervisor


Survey participants wield an impressively varied skill set on the job. Most notably, skills in Operations Management, Bilingual, Financial Analysis, and Credit Control are correlated to pay that is above average, with boosts between 9 percent and 16 percent. Skills that are correlated to lower pay, on the other hand, include Billing and Collections. Most people familiar with Collections also know Credit Control and Negotiation. It is often found that people who know Customer Service are also skilled in Negotiation and Credit Control.

Pay by Experience Level for Credit / Collections Supervisor

Pay by Experience for a Credit / Collections Supervisor has a positive trend. An entry-level Credit / Collections Supervisor with less than 5 years of experience can expect to earn an average total compensation of $48,000 based on 129 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Credit / Collections Supervisor with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $49,000 based on 153 salaries. An experienced Credit / Collections Supervisor which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $53,000 based on 192 salaries. A Credit / Collections Supervisor with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $56,000 based on 97 salaries.

Pay Difference by Location

National Average: $50,987

Larger city markers indicate a job is popular in that location.

Collections Supervisors will find that San Jose offers an impressive pay rate, one which exceeds the national average by 29 percent. Collections Supervisors will also find cushy salaries in Houston (+19 percent), Tampa (+19 percent), Pittsburgh (+16 percent), and Dallas (+12 percent). With compensation 10 percent below the national average, Miami is not known for hefty paychecks and actually represents the lowest-paying market. Below-median salaries also turn up in St. Louis and Atlanta (7 percent lower and 5 percent lower, respectively).

Related Job Salaries

Key Stats for Credit / Collections Supervisor

Gender

Female
71 %
Male
29 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 96 votes.
Less than 1 year
1%
1-4 years
19%
5-9 years
23%
10-19 years
39%
20 years or more
19%

Experience Affects Credit / Collections Supervisor Salaries

▲9%

▲3%

National Average
$51,000

▼3%

▼6%

Skills That Affect Credit / Collections Supervisor Salaries

Operations Management
▲16%

Bilingual
▲10%




Team Leadership
▲3%

▲1%


National Average
$51,000

bill collections
▼1%


▼5%

Billing
▼6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 96 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

Less than 1 year
1%
1-4 years
19%
5-9 years
23%
10-19 years
39%
20 years or more
19%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 79%
vision benefits
Vision: 71%
no benefits
None: 14%