The average salary for a Customer Account Manager is $53,856.
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$39k - $91k
$817 - $15k
$0 - $13k
$0 - $26k
$32k - $93k
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Job Description for Customer Account Manager
Customer account managers are an integral part of customer service operations in many organizations. Because of this variety of industries that employ customer account managers, the precise duties of these professionals vary. However, generally, these managers oversee an organization's customer service operations to ensure that customers have high-quality experiences with the company, so that they continue to make purchases or use its services. These individuals may also oversee other individual…Read more
Customer Account Manager Tasks
- Help on-board new clients and provide customer service to assigned customer accounts.
- Improve customer satisfaction by improving responsiveness and anticipating customer needs.
- Develop new business opportunities with existing clients by promoting company products and services.
Popular Employer Salaries for Customer Account Manager
The top respondents for the job title Customer Account Manager are from the companies Quad/Graphics Inc.Reported salaries are highest at Quad/Graphics Inc where the average pay is $51,313. Quad/Graphics Inc pays the lowest at around $51,313.
Explore the most common career paths for Customer Account Manager. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Account Manager
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Customer Account Manager Job Listings
Popular Skills for Customer Account Manager
Skills in Account Management, Customer Relationship Management (CRM) and Customer Relations are correlated to pay that is above average. Skills that pay less than market rate include Microsoft Excel and Customer Service.
Pay by Experience Level for Customer Account Manager
An entry-level Customer Account Manager with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $43,813 based on 23 salaries. An early career Customer Account Manager with 1-4 years of experience earns an average total compensation of $49,505 based on 279 salaries. A mid-career Customer Account Manager with 5-9 years of experience earns an average total compensation of $54,745 based on 170 salaries. An experienced Customer Account Manager with 10-19 years of experience earns an average total compensation of $63,358 based on 168 salaries. In their late career (20 years and higher), employees earn an average total compensation of $61,113.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Customer Account Manager in their job title in New York, New York earn an average of 57.2% more than the national average. These job titles also find higher than average salaries in Philadelphia, Pennsylvania (26.7% more) and Chicago, Illinois (14.6% more). The lowest salaries can be found in Houston, Texas (8.8% less).
Years of Experience
This data is based on 745 survey responses.
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