The average salary for a Customer Account Manager in Chicago, Illinois is $61,700.
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$42k - $111k
$0 - $6k
$32k - $114k
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Job Description for Customer Account Manager
Customer account managers are an integral part of customer service operations in many organizations. Because of this variety of industries that employ customer account managers, the precise duties of these professionals vary. However, generally, these managers oversee an organization's customer service operations to ensure that customers have high-quality experiences with the company, so that they continue to make purchases or use its services. These individuals may also oversee other individual…Read more
Customer Account Manager Tasks
- Help on-board new clients and provide customer service to assigned customer accounts.
- Improve customer satisfaction by improving responsiveness and anticipating customer needs.
- Develop new business opportunities with existing clients by promoting company products and services.
Explore the most common career paths for Customer Account Manager. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Account Manager
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Customer Account Manager Job Listings
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Popular Skills for Customer Account Manager
Skills in Account Management, Customer Relations, Project Management and Customer Relationship Management (CRM) are correlated to pay that is above average. Skills that pay less than market rate include Customer Service.
Pay by Experience Level for Customer Account Manager
An early career Customer Account Manager with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $52,000 based on 11 salaries. An experienced Customer Account Manager with 10-19 years of experience earns an average total compensation of $90,000 based on 5 salaries.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Customer Account Manager in their job title in New York, New York earn an average of 31.0% more than the national average. These job titles also find higher than average salaries in Philadelphia, Pennsylvania (16.7% more) and Seattle, Washington (2.9% more). The lowest salaries can be found in Houston, Texas (20.4% less), Atlanta, Georgia (10.1% less) and Los Angeles, California (4.4% less).
Years of Experience
This data is based on 16 survey responses.
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