The average salary for a Customer Account Manager in Charlotte, North Carolina is $52,148.
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Job Description for Customer Account Manager
Customer account managers are an integral part of customer service operations in many organizations. Because of this variety of industries that employ customer account managers, the precise duties of these professionals vary. However, generally, these managers oversee an organization's customer service operations to ensure that customers have high-quality experiences with the company, so that they continue to make purchases or use its services. These individuals may also oversee other individual…Read more
Customer Account Manager Tasks
- Help on-board new clients and provide customer service to assigned customer accounts.
- Improve customer satisfaction by improving responsiveness and anticipating customer needs.
- Develop new business opportunities with existing clients by promoting company products and services.
Customer Account Manager Job Listings
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Popular Skills for Customer Account Manager
Skills in Customer Service are correlated to pay that is above average. Skills that pay less than market rate include Customer Relationship Management (CRM) and Customer Relations.
Pay Difference by Location
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Employees with Customer Account Manager in their job title in New York, New York earn an average of 54.9% more than the national average. These job titles also find higher than average salaries in Philadelphia, Pennsylvania (43.6% more) and Chicago, Illinois (27.7% more).
Years of Experience
This data is based on 5 survey responses.
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