Customer Care Executive Salary

A Customer Care Executive earns an average salary of $55,955 per year. People in this job generally don't have more than 20 years' experience. Experience strongly influences income for this job.

$35,479 - $147,949
$35K
$68K
$150K
MEDIAN: $67,949
10%
50%
90%

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$10.27 - $32.12
$10
$15
$32
MEDIAN: $15.47
10%
50%
90%

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$0$147K
Salary $35,479 - $147,949
Bonus $1,800 - $49,132
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,944 - $135,264
  • Country: United States
  • Currency: USD
  • Updated: 15 Jan 2018
  • Individuals Reporting: 41
Hourly Data $0$119
Hourly Rate $10.27 - $32.12
Overtime $21.14 - $119
Annual Data $0$135K
Bonus $1,800 - $49,132
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,944 - $135,264
  • Country: United States
  • Currency: USD
  • Updated: 15 Jan 2018
  • Individuals Reporting: 26

Job Description for Customer Care Executive

Customer care executives' main function is to serve as customers' first point of contact for complaints, questions, requests, feedback, or any other needs; these professionals are essentially charged with managing relationships between clients and the company. Customer care executives are expected to employ a high level of professionalism in their conversations, apply thorough knowledge of their company's products and services, and respond quickly to requests and queries. When contacted for a complaint, they are often expected to "own the problem" - that is, take responsibility for responding to the issue, research the problem, and resolve it internally as quickly as possible to maintain the highest level of customer satisfaction. Other responsibilities for these workers may include keeping customer records and account information up to date and processing financial accounts and adjustments.

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Customer Care Executive Tasks

  • Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
  • Strategize the planning, developing and directing of the call center operations and customer service programs.

Customer Care Executive Pay By Employer

$0$27K

$27,040

Customer Care Executive Job Listings

Customer Care Executive Reviews

Q: What is it like working as a Customer Care Executive?

Customer Care Executive in Lucknow:
"I like customer care job because I like to help other people."
Pros: I like most from my job that from my job my language is become so since previous ..
Cons: I don't think that any bad things from the customer care executive because that's very good job.

Key Stats for Customer Care Executive

Gender

Female
63 %
Male
38 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 10 votes.
Less than 1 year
4%
1-4 years
37%
5-9 years
22%
10-19 years
25%
20 years or more
10%

Experience Affects Customer Care Executive Salaries

Experienced
▲16%

National Average
$53,000

Mid-Career
▼9%

Entry-Level
▼35%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 10 votes.

Gender

Female
63 %
Male
38 %

Years of Experience

Less than 1 year
4%
1-4 years
37%
5-9 years
22%
10-19 years
25%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 78%
vision benefits
Vision: 71%
no benefits
None: 10%