Avg. Base Salary (USD)
The average salary for a Customer Experience Manager is $65,601
What is the Pay by Experience Level for Customer Experience Managers?
An entry-level Customer Experience Manager with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $50,610 based on 23 salaries. An early career Customer Experience Manager with 1-4 years of experience earns an average total compensation of $58,792 based on …Read more
What Do Customer Experience Managers Do?
The position of a customer experience manager is all-encompassing and involves the strategic and hands-on design, development, and implementation of programs to drive growth and increase company revenue. They must oversee innovative and imaginative programs while thinking outside the box and motivating teams within the company to work together to achieve common goals.
Customer experience managers foster client and vendor relationships by analyzing data to maximize potential revenue and savings …Read more
- Monitor and share customer insights and recommendations to drive customer experience program development.
- Manage and standardize customer experience programs across teams.
- Design, develop, and implement customer experience programs.
- Evaluate and report on customer experience program metrics and outcomes.