Average Customer Experience Manager Salary

$63,474
Avg. SalaryShow Hourly Rate
$5,806
Bonus
$2,928
Commission
$4,045
Profit Sharing
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The average salary for a Customer Experience Manager is $63,474.
10%
$41k
MEDIAN
$63k
90%
$102k
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Salary
$41k - $102k
Bonus
$1k - $15k
Profit Sharing
$497 - $16k
Commission
$484 - $10k
Total Pay
$31k - $102k
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What Do Customer Experience Managers Do?

Customer Experience Manager Tasks
  • Design, develop, and implement customer experience programs.
  • Evaluate and report on customer experience program metrics and outcomes.
  • Monitor and share customer insights and recommendations to drive customer experience program development.
  • Manage and standardize customer experience programs across teams.

Job Satisfaction for Customer Experience Manager

3.8 out of 5
(207)
Highly Satisfied
15Reviews

Popular Employer Salaries for Customer Experience Manager

The top respondents for the job title Customer Experience Manager are from the companies GTM Sportswear, The Walt Disney Company and The Walt Disney Company. Reported salaries are highest at GTM Sportswear where the average pay is $48,000. The Walt Disney Company pays the lowest at around $47,184.

Customer Experience Manager Job Listings

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What Are Popular Skills for Customer Experience Managers?

Skills in Project Management and Customer Service Metrics are correlated to pay that is above average. Skills that pay less than market rate include People Management, Customer Relationship Management (CRM) and Customer Service.

What is the Pay by Experience Level for Customer Experience Managers?

An entry-level Customer Experience Manager with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $48,694 based on 26 salaries. An early career Customer Experience Manager with 1-4 years of experience earns an average total compensation of $56,579 based on 425 salaries. A mid-career Customer Experience Manager with 5-9 years of experience earns an average total compensation of $65,488 based on 312 salaries. An experienced Customer Experience Manager with 10-19 years of experience earns an average total compensation of $72,640 based on 260 salaries. In their late career (20 years and higher), employees earn an average total compensation of $76,037.
Employees with Customer Experience Manager in their job title in Denver, Colorado earn an average of 6.2% more than the national average. These job titles also find higher than average salaries in San Francisco, California (2.0% more). The lowest salaries can be found in Austin, Texas (12.4% less), Chicago, Illinois (5.3% less) and Seattle, Washington (4.6% less).

Years of Experience

This data is based on 1,103 survey responses.
Entry Level
2.4%
Early Career
38.5%
Mid Career
28.3%
Experienced
23.6%
Late Career
7.3%