$62,295
Avg. Salary
$14.51
Avg. Hourly Rate

Average additional compensation:

$6,008

Bonus

$3,955

Profit Sharing

$1,900

Commission

What am I worth?
How should I pay?

The average pay for a Customer Experience Manager is $14.51 per hour.

The average pay for a Customer Experience Manager is $62,295 per year.

10%
$10.71
10%
$14.51
50%
$21.74
90%
90%
MEDIAN $14.51
10%
$40k
10%
$62k
50%
$100k
90%
90%
MEDIAN $62,295
$40,068 - $99,530
$40K
$62K
$100K
MEDIAN: $62,295
10%
50%
90%

Add this chart to your site: 640px    300px

$10.71 - $21.74
$11
$15
$22
MEDIAN: $14.51
10%
50%
90%

Add this chart to your site: 640px    300px

$0$99K
Salary $40,068 - $99,530
Bonus $1,002 - $15,200
Profit Sharing $239 - $16,107
Commission $488 - $8,812
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,921 - $99,803
  • Country: United States
  • Currency: USD
  • Updated: 17 Apr 2019
  • Individuals Reporting: 781
Hourly Data $0$32
Hourly Rate $10.71 - $21.74
Overtime $15.85 - $32.01
Annual Data $0$99K
Bonus $1,002 - $15,200
Commission $488 - $8,812
Profit Sharing $239 - $16,107
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,921 - $99,803
  • Country: United States
  • Currency: USD
  • Updated: 17 Apr 2019
  • Individuals Reporting: 194

Job Description for Customer Experience Manager

The position of a customer experience manager is all-encompassing and involves the strategic and hands-on design, development, and implementation of programs to drive growth and increase company revenue. They must oversee innovative and imaginative programs while thinking outside the box and motivating teams within the company to work together to achieve common goals.

Read More...
Customer Experience Manager Tasks
  • Design, develop, and implement customer experience programs.
  • Evaluate and report on customer experience program metrics and outcomes.
  • Monitor and share customer insights and recommendations to drive customer experience program development.
  • Manage and standardize customer experience programs across teams.

Customer Experience Manager Pay By Employer

$0$34K

Michaels Stores
34 profiles
$24,693

$34,320

Customer Experience Manager Job Listings

Popular Skills for Customer Experience Manager

Pay by Experience Level for Customer Experience Manager

Pay by Experience for a Customer Experience Manager has a positive trend. An entry-level Customer Experience Manager with less than 5 years of experience can expect to earn an average total compensation of $46,000 based on 214 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Experience Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $59,000 based on 131 salaries. An experienced Customer Experience Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $70,000 based on 76 salaries. A Customer Experience Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $80,000 based on 23 salaries.

Pay Difference by Location

17%

4%

-15%

National Average: $57,148

Larger city markers indicate a job is popular in that location.

Customer Experience Manager Reviews

Q: What is it like working as a Customer Experience Manager?

Customer Experience Manager in Commerce:
Pros: The flexibility.
Cons: My direct manager

Customer Experience Manager in Cherry Hill:
"Ok."
Pros: People
Cons: Tolls and taxes

Customer Experience Manager in Naples:
"Paradise everyday."
Pros: Warm all the time.
Cons:

Customer Experience Manager in Spring:
"Benefits premium seems a bit high for family coverage."

Related Job Salaries

Key Stats for Customer Experience Manager

Gender

Female
73 %
Male
27 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 185 votes.
Less than 1 year
2%
1-4 years
39%
5-9 years
29%
10-19 years
22%
20 years or more
7%

Experience Affects Customer Experience Manager Salaries

▲39%

▲22%

▲4%

National Average
$57,000

▼19%

Skills That Affect Customer Experience Manager Salaries

Training
▲15%

Leadership
▲14%

Customer Relations
▲4%


Operations Management
▲3%


National Average
$57,000

Data Analysis
▼2%




Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 185 votes.

Gender

Female
73 %
Male
27 %

Years of Experience

Less than 1 year
2%
1-4 years
39%
5-9 years
29%
10-19 years
22%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 75%
vision benefits
Vision: 68%
no benefits
None: 15%