Customer Relationship Management (CRM) Consultant in New York Salary
How much does a Customer Relationship Management (CRM) Consultant make in New York, NY? The average salary for a Customer Relationship Management (CRM) Consultant in New York is $89,935 per year. This is 28% above the national average for a Customer Relationship Management (CRM) Consultant which is $65,027 annually. Salaries for a Customer Relationship Management (CRM) Consultant in New York range from $36,920 per year to $152,770 annually. Total Annual Compensation, which includes salary and bonus for a Customer Relationship Management (CRM) Consultant in New York ranges from $35,880 to $156,273 annually. Among those reporting, there is an average job satisfaction rating of 5 out of 5 stars. In New York, men make up the majority of the workforce (89 percent). Many report receiving medical, dental, and vision benefits from their employer.
|Salary||$36,920 - $152,770|
|Bonus||$201 - $24,832|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$35,880 - $156,273|
Job Description for Customer Relationship Management (CRM) Consultant
Customer relationship management (CRM) consultants are responsible for providing operation services for clients that include custom development, application management, and business process outsourcing. They also develop the support environment for post-implementation “go-live” environments, work to transition the project support from the project developers to the project support team, and help maintain the client’s applications and necessary technology infrastructure.Read More...
The successful CRM consultant has a strong background in business analytics and possesses excellent technical skills. Their role includes programming, project management, project development, systems configuration, and development; they also train and mentor staff members in current projects. As several projects may be under development concurrently, the ability to multitask and work independently is critical. CRM consultants also must have to have excellent communication and customer service skills, as a portion of their job entails communicating with customers and relaying concerns and requirements to the appropriate team members to be addressed.
CRM consultants generally must possess a bachelor’s degree in a related field and have at least five years' experience in data mapping. They also need to have five years experience in project/program management. CRM consultants must be proficient with computers, especially with Microsoft Office applications, and they must be able to work on multiple tasks simultaneously proficiently and with minimum direct supervision. Flexibility in working hours and a willingness to travel to the customer’s location both during implementation and during the “go-live” phase is also required. (Copyright 2017 PayScale.com)
Customer Relationship Management (CRM) Consultant Tasks
- Coordinate with partners to ensure overall business solution is positioned and implemented on a global scale.
- Build rapport with external vendors in order to support business objectives.
- Develop and update high-level roadmap of business initiatives and goals.
- Modify programs to enhance likelihood of meeting business goals.
- Balance customer requests and requirements with technical constraints.
Customer Relationship Management (CRM) Consultant Job Listings
Key Stats for Customer Relationship Management (CRM) Consultant
Rated 5 out of 5
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