Customer Relationship Management (CRM) Consultant Salary

For Customer Relationship Management Consultants, yearly average wages total $66K annually. Experience level is the biggest factor affecting pay for this group, followed by geography. Most Customer Relationship Management Consultants report high levels of job satisfaction. Men make up the majority of Customer Relationship Management Consultants (61 percent) survey respondents. Medical benefits are awarded to most, and a strong majority earn dental coverage. The numbers in this rundown were provided by PayScale's salary survey participants.

$42,375 - $104,161
$42K
$66K
$100K
MEDIAN: $65,888
10%
50%
90%

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$14.65 - $113.43
$15
$26
$110
MEDIAN: $26.30
10%
50%
90%

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$0$120K
Salary $42,375 - $104,161
Bonus $1,587 - $20,000
Profit Sharing $-0.50 - $44,698
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,825 - $120,174
  • Country: United States
  • Currency: USD
  • Updated: 14 Oct 2017
  • Individuals Reporting: 120
Hourly Data $0$113
Hourly Rate $14.65 - $113.43
Overtime $49.13
Annual Data $0$120K
Bonus $1,587 - $20,000
Profit Sharing $-0.50 - $44,698
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,825 - $120,174
  • Country: United States
  • Currency: USD
  • Updated: 14 Oct 2017
  • Individuals Reporting: 31

Job Description for Customer Relationship Management (CRM) Consultant

Customer relationship management (CRM) consultants are responsible for providing operation services for clients that include custom development, application management, and business process outsourcing. They also develop the support environment for post-implementation “go-live” environments, work to transition the project support from the project developers to the project support team, and help maintain the client’s applications and necessary technology infrastructure.

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Customer Relationship Management (CRM) Consultant Tasks

  • Coordinate with partners to ensure overall business solution is positioned and implemented on a global scale.
  • Build rapport with external vendors in order to support business objectives.
  • Develop and update high-level roadmap of business initiatives and goals.
  • Modify programs to enhance likelihood of meeting business goals.
  • Balance customer requests and requirements with technical constraints.

Customer Relationship Management (CRM) Consultant Job Listings

Popular Skills for Customer Relationship Management (CRM) Consultant


Overall, survey participants reported applying a fair number of skills to their work. Most notably, facility with IT Consulting, C#, and C# Programming Language are correlated to pay that is significantly above average, leading to increases of 42 percent, 38 percent, and 29 percent, respectively. Those proficient in Customer Relationship Management are, more often than not, also skilled in Salesforce.

Pay by Experience Level for Customer Relationship Management (CRM) Consultant

Pay by Experience for a Customer Relationship Management (CRM) Consultant has a positive trend. An entry-level Customer Relationship Management (CRM) Consultant with less than 5 years of experience can expect to earn an average total compensation of $61,000 based on 87 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Relationship Management (CRM) Consultant with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $91,000 based on 61 salaries. An experienced Customer Relationship Management (CRM) Consultant which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $86,000 based on 41 salaries. A Customer Relationship Management (CRM) Consultant with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $132,000 based on 6 salaries.

Pay Difference by Location

National Average: $65,930

Larger city markers indicate a job is popular in that location.

Customer Relationship Management Consultants will find that Houston offers an impressive pay rate, one which exceeds the national average by 63 percent. Customer Relationship Management Consultants can also look forward to large paychecks in cities like New York (+58 percent), Chicago (+51 percent), Dallas (+49 percent), and Charlotte (+41 percent). Place of residence plays a huge part in a Customer Relationship Management Consultant's salary, with Los Angeles Customer Relationship Management Consultants earning salaries that are 28 percent less than the national average.

Related Job Salaries

Key Stats for Customer Relationship Management (CRM) Consultant

Gender

Female
37 %
Male
63 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 26 votes.
Less than 1 year
7%
1-4 years
38%
5-9 years
32%
10-19 years
20%
20 years or more
4%

Experience Affects Customer Relationship Management (CRM) Consultant Salaries

Late-Career
▲101%

▲38%

▲30%

National Average
$66,000

▼7%

Skills That Affect Customer Relationship Management (CRM) Consultant Salaries

▲43%

C#
▲39%


▲29%

Business Analysis
▲27%

Siebel
▲23%

Customer Service
▲18%



National Average
$66,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 26 votes.

Gender

Female
37 %
Male
63 %

Years of Experience

Less than 1 year
7%
1-4 years
38%
5-9 years
32%
10-19 years
20%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 73%
vision benefits
Vision: 65%
no benefits
None: 12%