Customer Service Associate at Lowe's Companies, Inc Salary

The average rate for a Customer Service Associate at Lowe's Companies, Inc is $11.54 per hour. People in this job generally don't have more than 20 years' experience. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$10.24 - $14.73
$10
$12
$15
MEDIAN: $11.78
10%
50%
90%

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Hourly Data $0$15
Hourly Rate $10.24 - $14.73
Overtime $15.91
Annual Data $0$30K
Bonus $27.18 - $1,216
Profit Sharing $125.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,496 - $30,632
  • Country: United States
  • Currency: USD
  • Updated: 4 Oct 2017
  • Individuals Reporting: 98

Customer Service Associate Job Listings

Lowe's Companies, Inc Reviews

Q: What is it like working as a Customer Service Associate at Lowe's Companies, Inc?

Customer Service Associate in Erie:
"Its a job."
Pros: The daily interactions with people from all walks of life. Applying knowledge to create solutions.
Cons: Underpaid, understaffed, and under aporiciated.

Customer Service Associate in Long Beach:
"Lowes Life."
Pros: Super flexible, at my store great asm's store director not so much but its to be expected, most associates are fun and easy to get along with, as far as teamwork it depends on the day and 10% off products is kinda a plus.
Cons: Store director is a pain to work with, kinda brings the employees moral down in the store, no company get togethers, never enough employees in the store so no coverage and at the service desk you handle every departments issues from customers, at the service desk we are unbelievable under staffed and ends up upsetting customers.

Customer Service Associate in Killingly:
"Work Flexibility."
Pros: Lowe's promotes from within and has a good work environment with reasonable compensation.
Cons: Management is oftentimes lacking.

Key Stats for Customer Service Associate

Gender

Female
40 %
Male
60 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 30 votes.
Less than 1 year
1%
1-4 years
63%
5-9 years
14%
10-19 years
15%
20 years or more
6%

Experience Affects Customer Service Associate Salaries

▲7%

▲3%

National Average
$25,000

▼5%

Skills That Affect Customer Service Associate Salaries

▲2%


National Average
$25,000


Customer Service
▼2%

Cash Handling
▼2%

▼3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 30 votes.

Gender

Female
40 %
Male
60 %

Years of Experience

Less than 1 year
1%
1-4 years
63%
5-9 years
14%
10-19 years
15%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 50%
dental benefits
Dental: 48%
vision benefits
Vision: 39%
no benefits
None: 45%