Average Customer Service Associate Hourly Pay

$12.07
Avg. Base Hourly Rate (USD)
10%
$9.49
MEDIAN
$12.07
90%
$16.78

The average hourly pay for a Customer Service Associate is $12.07

Hourly Rate
$9 - $17
Bonus
$76 - $5k
Profit Sharing
$58 - $3k
Commission
$10 - $20k
Total Pay
$20k - $40k
Is Average Customer Service Associate Hourly Pay your job title? Find out what you should be paid
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What Do Customer Service Associates Do?

Customer Service Associate Tasks
  • Provide troubleshooting and technical assistance to customers.
  • Assess the customer's needs and translation into solutions.
  • Coordinate with customers to resolve any billing inquiries.
  • Act as the first point of contact for customers seeking help with products or technical issues.
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Job Satisfaction for Customer Service Associate

3.5 out of 5
(1,204)
Highly Satisfied
149Reviews
Based on 1,204 responses, the job of Customer Service Associate has received a job satisfaction rating of 3.53 out of 5. On average, Customer Service Associates are highly satisfied with their job.

Gender Breakdown

Female
65.1%
Male
33.7%
Prefer to self-define
1.2%
This data is based on 2,424 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

49%

Dental

43%

Vision

38%

None

49%