Entry-Level Customer Service Associate Salary

An Entry-Level Customer Service Associate earns an average wage of $10.09 per hour. Skills that are associated with high pay for this job are Customer Relationship Management (CRM), Merchandising, and Operations Management.

$24,801 - $59,476
$25K
$38K
$59K
MEDIAN: $38,258
10%
50%
90%

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$8.56 - $14.63
$8
$10
$15
MEDIAN: $10.41
10%
50%
90%

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$0$59K
Salary $24,801 - $59,476
Bonus $143.91 - $4,994
Profit Sharing $96.74 - $4,027
Commission $0.00 - $5,918
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,037 - $37,434
  • Country: United States
  • Currency: USD
  • Updated: 15 Oct 2017
  • Individuals Reporting: 203
Hourly Data $0$27
Hourly Rate $8.56 - $14.63
Hourly Tips $0.14 - $2.43
Overtime $13.12 - $27.15
Annual Data $0$37K
Bonus $143.91 - $4,994
Commission $0.00 - $5,918
Profit Sharing $96.74 - $4,027
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,037 - $37,434
  • Country: United States
  • Currency: USD
  • Updated: 15 Oct 2017
  • Individuals Reporting: 1,451

Customer Service Associate Job Listings

Popular Employer Salaries for Customer Service Associate

Pay Difference by Location

National Average: $22,505

Larger city markers indicate a job is popular in that location.

Customer Service Associate Advice

Q: What do you wish you knew about your job when you first started out?

Customer Service Associate in Chillicothe:
"More computer skills."
You have to have patience, knowledge of the product, And learn to how to multi task.

Customer Service Associate in Hebron:
"That the turn over rate is so very high."
If you can run a cash register and have good customer service skills then you should do a good job and also like going to work.

Customer Service Associate in Midland:
"Greeting customers and making sure they have everything need."
Be friendly and smile, Learn all you can about the business and the different departments in the store and know where the product is located so you can take the customer to the product. Product knowledge is a plus. Ask the customer questions about what they are working on, So you can be sure they have everything they need to start and finish their project. Be flexible you may have to work another department.

Customer Service Associate in Kennewick:
"The number of times your shift would change."
Beware of the very strict policies. If you can't be at work on time, don't apply. If you need to work two jobs, don't apply, if you don't like constant change, don't apply. If you aren't a constantly "happy" person, don't apply. You won't make I t.

Customer Service Associate in Cleveland:
"Optical And Vision Training."
Get to know everything about the field that you're interested in before seeking a job in that area. Always be early for your job and never call off without prior consent, unless it's an absolutely emergency that can't wait until after work. Always put the customer first. Try to resolve any issues independently and never say "I Can't"

Key Stats for Customer Service Associate

Gender

Female
63 %
Male
37 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 281 votes.
Less than 1 year
11%
1-4 years
79%
5-9 years
10%

Skills That Affect Customer Service Associate Salaries

Customer Relationship Management (CRM)
▲115%

Merchandising
▲9%

Operations Management
▲7%

▲6%

Microsoft Office
▲3%


National Average
$23,000

Customer Relations
▼3%


Problem Solving
▼4%

▼5%

Cashier
▼6%

▼10%

Food Preparation
▼11%

Retail
▼16%

Cleaning
▼16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 281 votes.

Gender

Female
63 %
Male
37 %

Common Health Benefits

medical benefits
Medical: 43%
dental benefits
Dental: 38%
vision benefits
Vision: 33%
no benefits
None: 52%