Customer Service Associate in St. Louis, Missouri Salary

The average pay for a Customer Service Associate in St. Louis, Missouri is $13.00 per hour.

$29,479 - $47,596
$36K
MEDIAN: $36,400
50%

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$7.92 - $17.04
$7
$12
$17
MEDIAN: $12.21
10%
50%
90%

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$0$47K
Salary $36,400
Bonus $350
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,936 - $46,250
  • Country: United States
  • Currency: USD
  • Updated: 19 Jan 2018
  • Individuals Reporting: 6
Hourly Data $0$17
Hourly Rate $7.92 - $17.04
Overtime $15.39
Annual Data $0$46K
Bonus $350
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,936 - $46,250
  • Country: United States
  • Currency: USD
  • Updated: 19 Jan 2018
  • Individuals Reporting: 17

Job Description for Customer Service Associate

Customer service associates have a variety of duties, the most important of which is assisting customers with any troubles or inquiries that they might have. Often, customer service associates help customers over the phone, but they may also deal with customers in person. A customer service associate must possess a service-oriented attitude, as well as a friendly and personable attitude. They must be able to accurately read situations and address customer needs in a reliable and timely fashion. Often, customer service associates need to sit for long periods at a time, and they must be able to speak on the phone for long periods of time. Other duties required of customer service associates might include to word processing, data entry and other light office duties such as copying and filing. Customer service associates should possess a friendly upbeat personality, and they should be motivated, passionate, and love working with people.

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Customer Service Associate Tasks

  • Provide troubleshooting and technical assistance to customers.
  • Assess the customer's needs and translation into solutions.
  • Coordinate with customers to resolve any billing inquiries.
  • Act as the first point of contact for customers seeking help with products or technical issues.

About St. Louis, Missouri

St. Louis city, Missouri
315,685
Male:
153,026 (48.5%)
Female:
162,659 (51.5%)
St. Louis (/seɪnt ˈluːɪs/) is an independent city in the U.S. state of Missouri, built along the western bank of the Mississippi River, on the border with Illinois. The city has an estimated 2015 population of 315,685, and is the cultural and economic center of the Greater St. Louis area, which is home to 2,916,447 people, and is the largest metropolitan area in Missouri and the 19th-largest in the United States. Prior to European settlement, the area was a major regional center of Native American Mississippian culture. The city of St. Louis was founded in 1764 by French fur traders Pierre Laclède and Auguste Chouteau, and named after Louis IX of France. The area was ceded to Spain following France's defeat in the Seven Years' War (the area east of the Mississippi was ceded to Britain). In 1800, Spanish Louisiana was retroceded back to France. In 1803, the United States acquired...
St. Louis:
$38,397
Missouri:
$50,238
$767
St. Louis:
$130,800
Missouri:
$147,800
6.2%

Customer Service Associate Job Listings

Key Stats for Customer Service Associate

Gender

Female
60 %
Male
40 %
1-4 years
48%
5-9 years
39%
10-19 years
9%
20 years or more
4%

Skills That Affect Customer Service Associate Salaries

Phone Support
▲1%

Customer Relations
▼0%

National Average
$27,000

Data Entry
▼7%

Customer Service
▼9%

Gender

Female
60 %
Male
40 %

Years of Experience

1-4 years
48%
5-9 years
39%
10-19 years
9%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 71%
vision benefits
Vision: 59%
no benefits
None: 29%