Late-Career Customer Service Representative (CSR) in San Antonio, Texas Salary

The average pay for a Late-Career Customer Service Representative (CSR) in San Antonio, Texas is $45,000 per year. A skill in Problem Solving is associated with high pay for this job.

$33,500 - $54,749
$34K
$44K
$55K
MEDIAN: $43,637
10%
50%
90%

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$9.82 - $18.00
$9
$13
$18
MEDIAN: $13.19
10%
50%
90%

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$0$54K
Salary $33,500 - $54,749
Bonus $1,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,525 - $52,718
  • Country: United States
  • Currency: USD
  • Updated: 17 Jan 2018
  • Individuals Reporting: 14
Hourly Data $0$29
Hourly Rate $9.82 - $18.00
Overtime $23.23
Annual Data $0$52K
Bonus $1,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,525 - $52,718
  • Country: United States
  • Currency: USD
  • Updated: 17 Jan 2018
  • Individuals Reporting: 19

Job Description for Customer Service Representative (CSR)

A Customer Service Representative is a job that requires the ability to handle multiple tasks. They usually take incoming telephone calls and information over the telephone, but some Customer Service Representatives also make outbound calls to their customers. In most instances it is required to have a High school diploma, and in most cases an Associate degree in Arts or Business is highly desirable. In today's fast pace technology industry its required that most Customer Service Representatives have knowledge or experience in some computer base systems such as Microsoft Word, Excel, or Power point. Also being a certified typist is highly desirable because most of the time you will be inputting data into a data base system, and the company you work for want someone with typing experience and speed. There usually is a minimum typing speed word per minutes test that most Customer Service Representatives must take and pass. Customer Service Representatives work for many different companies from insurance companies, manufacturing corporations, cable corporations, rental industries, beverage industries, and many more companies. Also it is common that the majority of Customer Service Representatives work in call centers, and their co-workers are usually trained in the same programs as they are. They usually are seated in a cubicle, and a typical work hours could varies some ranging from Monday-Friday 8am to 5pm. However if you are working in a call center, they usually are opened 24 hours 7 days a week. In this case, you can work either first shift usually 7am to 3pm, second shift 3pm to 11pm, or third shift 11p to 7am. Customer Service Representatives also no longer have to be confined to a building, because a lot are now being offered the opportunity to work from home. (Copyright 2018 PayScale.com)


Customer Service Representative (CSR) Tasks

  • Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
  • First point of customer contact for general inquiries like pricing, products, scheduling etc.
  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.

About San Antonio, Texas

Bexar County, Texas
1,469,824
Male:
721,405 (49.1%)
Female:
748,419 (50.9%)
San Antonio (/ˌsæn ænˈtoʊni.oʊ/ Spanish for "Saint Anthony"), officially the City of San Antonio, is the seventh-most populated city in the United States and the second-most populous city in the state of Texas, with a population of 1,409,019. It was the fastest growing of the top 10 largest cities in the United States from 2000 to 2010, and the second from 1990 to 2000. The city straddles South Texas and Central Texas and is on the southwestern corner of an urban megaregion known as the Texas Triangle. San Antonio serves as the seat of Bexar County. Recent annexations have extended the city's boundaries into Medina County and, though for only a very tiny area near the city of Garden Ridge, into Comal County. The city has characteristics of other western urban centers in which there are sparsely populated areas and a low density rate outside of the city limits. San Antonio is...
San Antonio:
$48,869
Texas:
$55,653
$901
San Antonio:
$126,600
Texas:
$152,000
3.8%

Customer Service Representative (CSR) Job Listings

Key Stats for Customer Service Representative (CSR)

Gender

Female
78 %
Male
22 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.
20 years or more
100%

Skills That Affect Customer Service Representative (CSR) Salaries

Problem Solving
▲19%

Microsoft Excel
▲13%

Customer Service
▲1%

National Average
$36,000

Call Center
▼11%

Data Entry
▼12%

Call center operations
▼26%

Computer Service
▼26%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.

Gender

Female
78 %
Male
22 %

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 81%
vision benefits
Vision: 81%
no benefits
None: 14%