Average Late-Career Customer Service Representative (CSR) Hourly Pay

$15.39
Avg. Hourly RateShow Salary
$1,192
Bonus
$2,492
Commission
$1,336
Profit Sharing
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The average hourly pay for a Late-Career Customer Service Representative (CSR) is $15.39.
10%
$10.91
MEDIAN
$15.39
90%
$21.80
Is Customer Service Representative (CSR) your job title? Find out what you should be paid

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United States (change)
Hourly Rate
$11 - $22
Bonus
$258 - $5,089
Profit Sharing
$201 - $5,667
Commission
$339 - $11,307
Total Pay
$24,366 - $52,379

Your Market Worth Over Time

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Job Description for Customer Service Representative (CSR)

The top respondents for the job title Customer Service Representative (CSR) are from the companies State Farm Insurance Company, UnitedHealth Group and The Home Depot Inc.. Reported salaries are highest at Comcast Cable, Inc. where the average pay is $19.34. Other companies that offer high salaries for this role include State Farm Insurance Company and UnitedHealth Group, earning around $16.00 and $15.95, respectively. Alorica, Inc. pays the lowest at around $10.18. The Home Depot Inc. and Lowe's Home Improvement Inc. also pay on the lower end of the scale, paying $11.23 and $13.48, respectively.

Customer Service Representative (CSR) Job Listings

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Popular Skills for Customer Service Representative (CSR)

Skills in Problem Solving and Data Entry are correlated to pay that is above average. Skills that pay less than market rate include Call Center Operations and Customer Service.

Pay by Experience Level for Customer Service Representative (CSR)

An entry-level Customer Service Representative (CSR) with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $12.09 based on 1,814 salaries. An early career Customer Service Representative (CSR) with 1-4 years of experience earns an average total compensation of $13.09 based on 15,682 salaries. A mid-career Customer Service Representative (CSR) with 5-9 years of experience earns an average total compensation of $14.19 based on 7,863 salaries. An experienced Customer Service Representative (CSR) with 10-19 years of experience earns an average total compensation of $14.96 based on 8,812 salaries.
Employees with Customer Service Representative (CSR) in their job title in Chicago, Illinois earn an average of 17.0% more than the national average. These job titles also find higher than average salaries in Cleveland, Ohio (7.6% more) and Dallas, Texas (6.8% more). The lowest salaries can be found in Columbus, Ohio (5.1% less) and Tampa, Florida (2.5% less).

Years of Experience

This data is based on 34,171 survey responses.
Entry Level
5.3%
Early Career
45.9%
Mid Career
23.0%
Experienced
25.8%